24/7 injury call capture

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How do healthcare organizations manage 24/7 injury call capture with AI?

OhMD's AI agent picks up every injury call in seconds, any time of day or night. It immediately triages the situation, captures critical details, and for urgent cases, instantly alerts the right on-call responder so no time is lost. Conversations are managed in a unified inbox, giving care teams instant visibility and freeing staff from ever having to scramble for after-hours coverage.

Specialities:

Primary Care & Family Medicine

Internal Medicine

Pediatrics

Dermatology

Women's Health

Orthopedics

Cardiology

Physical Therapy

Behavioral Health

ENT & Allergy

patient communication AI for 24/7 injury call capture

Event-based triggers that could kick off an outbound agent:

Trigger 1

Runs on your schedule

It pulls the list of confirmed appointments for the upcoming day directly from your schedule.

Trigger 2

Finds upcoming appointments

It pulls the list of confirmed appointments for the upcoming day directly from your schedule.

Trigger 3

Reaches each patient

For every patient, it sends a personalized reminder by text — and an AI voice call too, if voice outreach is turned on — including their visit details.

Trigger 4

Frees up your front desk

Patients confirm or reschedule on their own, openings surface early, and your staff skips the manual call list.

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates
Read story
"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management
Read story
"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."
Virginia Burberry
Director of Clinical Education, Family Practice Associates of Lexington
Read story

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates
Read story
"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management
Read story
"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."
Virginia Burberry
Director of Clinical Education, Family Practice Associates of Lexington
Read story

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates
Read story
"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management
Read story
"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."
Virginia Burberry
Director of Clinical Education, Family Practice Associates of Lexington
Read story

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates
Read story
"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management
Read story
"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."
Virginia Burberry
Director of Clinical Education, Family Practice Associates of Lexington
Read story

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Operational Efficiency

Text-based cancellation and rescheduling self-service

Trigger: a patient needs to move a visit. A text agent handles the change and rebooks in the same conversation, offloading the highest per-patient scheduling volume of any specialty from the front desk.

Revenue Recovery

New patient speed-to-contact

Trigger: a new referral arrives. Voice or text agents contact the patient within minutes to begin intake and scheduling, because families facing a new diagnosis don't wait a week for a callback, they call another center.

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Operational Efficiency

Text-based cancellation and rescheduling self-service

Revenue Recovery

New patient speed-to-contact

Related AI Agents

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Operational Efficiency

Text-based cancellation and rescheduling self-service

Revenue Recovery

New patient speed-to-contact

Automate calls. Engage patients. Reduce phone stress.

See how OhMD can help you.

Book a Demo

Automate calls. Engage patients. Reduce phone stress.

See how OhMD can help you.

Book a Demo

Automate calls. Engage patients. Reduce phone stress.

See how OhMD can help you.

Book a Demo

24/7 injury call capture

How do healthcare organizations manage 24/7 injury call capture with AI?

Event-based triggers that could kick off an outbound agent:

Runs on your schedule

Finds upcoming appointments

Reaches each patient

Frees up your front desk

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."

"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."

"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."

Discover real success stories

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."

"Reaching those patients in a timely manner has been ultimately life-changing for our support staff."

Discover real success stories

Related AI Agents

Text-based cancellation and rescheduling self-service

New patient speed-to-contact

Related AI Agents

Text-based cancellation and rescheduling self-service

New patient speed-to-contact

Related AI Agents

Text-based cancellation and rescheduling self-service

New patient speed-to-contact

Automate calls. Engage patients. Reduce phone stress.

Automate calls. Engage patients. Reduce phone stress.

Automate calls. Engage patients. Reduce phone stress.