Patient Intake
Intake forms patients finish before they ever reach the waiting room
OhMD sends intake, history, and consent forms directly to a patient's phone by text, so paperwork gets completed before the visit instead of on a clipboard in the lobby. Completed forms flow straight into your EHR, giving clinicians a head start before they walk into the room.
Patient Intake
Intake forms patients finish before they ever reach the waiting room
OhMD sends intake, history, and consent forms directly to a patient's phone by text, so paperwork gets completed before the visit instead of on a clipboard in the lobby. Completed forms flow straight into your EHR, giving clinicians a head start before they walk into the room.
Patient Intake
Intake forms patients finish before they ever reach the waiting room
OhMD sends intake, history, and consent forms directly to a patient's phone by text, so paperwork gets completed before the visit instead of on a clipboard in the lobby. Completed forms flow straight into your EHR, giving clinicians a head start before they walk into the room.
What intake looks like before and after OhMD


Before
Paperwork happens in the waiting room
Patients arrive early to fill out clipboards, staff chase down missing signatures or skipped pages, and clinicians walk in without having had time to review anything.
After
Forms are completed before the patient walks in
Patients receive a text link, complete the form on their own phone at their own pace, and staff receive a submission that's already validated and tied to the patient's record.
OhMD delivers forms the same way patients already communicate with your practice — by text — with no portal login required.
Standard automated workflows
Customized automated workflows
OhMD delivers forms the same way patients already communicate with your practice — by text — with no portal login required.
Standard automated workflows
Customized automated workflows
OhMD delivers forms the same way patients already communicate with your practice — by text — with no portal login required.
Standard automated workflows
Customized automated workflows
What digital intake changes for check-in time and staff workload
These figures come from OhMD's own customer case studies.
2/3
Reduction in time
Southeastern Pediatric Associates cut patient check-in time from 15 minutes to 5 minutes per patient after moving intake to OhMD's digital forms
1-2
90%
Of messages read
More than 90% of text messages are read within three minutes, making text a faster channel for refill confirmations than a callback
What digital intake changes for check-in time and staff workload
These figures come from OhMD's own customer case studies.
2/3
Reduction in time
Southeastern Pediatric Associates cut patient check-in time from 15 minutes to 5 minutes per patient after moving intake to OhMD's digital forms
1-2
90%
Of messages read
More than 90% of text messages are read within three minutes, making text a faster channel for refill confirmations than a callback
What digital intake changes for check-in time and staff workload
These figures come from OhMD's own customer case studies.
2/3
Reduction in time
Southeastern Pediatric Associates cut patient check-in time from 15 minutes to 5 minutes per patient after moving intake to OhMD's digital forms
1-2
90%
Of messages read
More than 90% of text messages are read within three minutes, making text a faster channel for refill confirmations than a callback
Discover real success stories
"Patients used to wait on hold just to ask a simple question. Now they text us and get an answer in seconds. It's changed the whole feel of our front office."
Farmington Family Practice

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management

"Integrating OhMD's two-way texting with athenahealth not only freed up our staff's time, but it also enabled us to speed up care delivery and had a massive impact on our bottom line."
Jenny Tuggle
Marketing and Project Manager, Ascentist Healthcare

Discover real success stories
"Patients used to wait on hold just to ask a simple question. Now they text us and get an answer in seconds. It's changed the whole feel of our front office."
Farmington Family Practice

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management

"Integrating OhMD's two-way texting with athenahealth not only freed up our staff's time, but it also enabled us to speed up care delivery and had a massive impact on our bottom line."
Jenny Tuggle
Marketing and Project Manager, Ascentist Healthcare

Discover real success stories
"Patients used to wait on hold just to ask a simple question. Now they text us and get an answer in seconds. It's changed the whole feel of our front office."
Farmington Family Practice

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management

"Integrating OhMD's two-way texting with athenahealth not only freed up our staff's time, but it also enabled us to speed up care delivery and had a massive impact on our bottom line."
Jenny Tuggle
Marketing and Project Manager, Ascentist Healthcare

Discover real success stories
"Patients used to wait on hold just to ask a simple question. Now they text us and get an answer in seconds. It's changed the whole feel of our front office."
Farmington Family Practice

"Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff."
Natalie Mckimmey
Office Manager, Coastline Orthopaedic Associates

"I wish that we would have known about OhMD sooner. No matter the office type, everyone could use it."
Kristie Jabaut
Office Manager, Champlain Spine & Pain Management

"Integrating OhMD's two-way texting with athenahealth not only freed up our staff's time, but it also enabled us to speed up care delivery and had a massive impact on our bottom line."
Jenny Tuggle
Marketing and Project Manager, Ascentist Healthcare

Moving intake online in three weeks
Week 1
Set-up
Platform setup, EHR integration, and mapping your current refill workflow (who receives requests, what information is required).
Step 2
Testing
OhMD AI is customized to your protocols and tested across overflow scenarios, including simultaneous calls and high-volume periods.
Step 3
Go-live
Full go-live, with the team monitoring how overflow calls are handled and adjusting routing rules as needed.
Related integrations
Related integrations
Related integrations
Common questions about patient intake on OhMD
What practices ask before switching from paper to digital intake.
Common questions about patient intake on OhMD
What practices ask before switching from paper to digital intake.
Hear it answer for yourself
Call our live demo line and test out AI! Schedule a fake appointment, ask it anything, hang up convinced.
Hear it answer for yourself
Call our live demo line and test out AI! Schedule a fake appointment, ask it anything, hang up convinced.
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© 2026 OhMD
Products
Resources
Impact
Comparisons
Use Cases
Specialties
Care Settings
© 2026 OhMD
Products
Resources
Impact
Comparisons
Use Cases
Specialties
Care Settings
© 2026 OhMD