Patient Communication AI for the Plan-of-Care Frequency and Mid-Plan Drop-Off of Physical Therapy

Booking every patient two to three times a week produces more scheduling calls per patient than any other specialty.

A referral that can't reach you within 48 hours converts at a fraction of the rate, if it converts at all.

Same-day cancellations in a schedule built on frequency add up to thousands in lost visits every month.

Constant reschedules and authorization counting burn out front desk staff, and small clinics feel every departure immediately.

Industry data show roughly 20 percent of PT patients quit within the first three visits and 70 percent never complete their full plan of care, right when it stops hurting and before it's fixed.

Tracking approved visits against used visits, per patient, per payer, is manual and error-prone.

Half the plan of care happens at home, and it's invisible to the clinic unless someone checks in.