The challenges for Cardiology
The 7-day post-discharge window
Heart failure patients need a follow-up within a week of discharge and every day of phone tag raises readmission risk.
Referral leakage from primary care
Referred patients who aren't contacted within a day or two end up at the cardiology group across town.
The phones never stop
Scheduling, INR results, medication questions, and prior auth status calls hit the same line, and clinical staff end up triaging all of it by hand.
Every missed call is a lost patient
A referred patient or a post-discharge callback that reaches voicemail becomes someone else's patient or a readmission risk.
No-shows and missed appointments
Every no-show on a stress test or echo slot idles equipment and staff the practice is paying for either way.
Front desk burnout and turnover
Sitting between distressed patients and full clinician schedules all day burns through front desk staff, and every departure makes the phones worse.
Device clinic recall volume
Hundreds of pacemaker and ICD patients on rolling check schedules outgrow what a recall spreadsheet can track.
What is OhMD for cardiology practices?
OhMD is patient communication AI for cardiology practices. Its voice and text AI agents answer routine patient calls and make outbound follow-up calls, while its skills orchestrate post-discharge booking inside the 7-day window and device clinic and testing recalls, integrating with the practice's EHR. Cardiology groups use OhMD to keep echo and stress test slots full, meet transition-of-care deadlines, and offload the inbound volume clinical staff currently triage by hand.
Every deadline met, every testing slot full, without the phone tag
In a cardiology group running on OhMD, the discharge notification arrives and the patient is booked inside the 7-day window before anyone on staff has seen the fax. Stress test patients get their prep instructions by text and confirm they've followed them the night before, so the echo lab runs full days instead of patched ones. Device patients come back on schedule because a system is tracking hundreds of rolling intervals, not a spreadsheet. The phones still ring, but the routine half of the volume never reaches a human, and the clinical staff who used to triage INR calls by hand spend that time on the patients who actually need them.



