Utah's Top-Ranked Cardiologist Improves Patient Flow Efficiency with OhMD

Communicating with patients through the hospital's EMR system was time-consuming and often led to delayed responses, with even simple questions taking a day or two to resolve. Coordination between providers was similarly inefficient, especially around referrals. When Dr. Miller referred a patient for a hospital procedure, he might not hear back with a follow-up fax for several days, leaving him without key context before the patient's next visit. Patients, meanwhile, often felt anxious knowing that reaching their cardiologist could mean navigating a frustrating phone tree.