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Dentistry

Patient communication AI for the hygiene recall engine and unscheduled treatment of dentistry

A dental practice lives or dies on its recall system and its case acceptance. OhMD reactivates overdue hygiene patients by text and follows up on treatment plans that never got scheduled.

A dentist and his patient at his office, talking.

Dentistry

Patient communication AI for the hygiene recall engine and unscheduled treatment of dentistry

A dental practice lives or dies on its recall system and its case acceptance. OhMD reactivates overdue hygiene patients by text and follows up on treatment plans that never got scheduled.

Dentistry

Patient communication AI for the hygiene recall engine and unscheduled treatment of dentistry

A dental practice lives or dies on its recall system and its case acceptance. OhMD reactivates overdue hygiene patients by text and follows up on treatment plans that never got scheduled.

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Pain Points

The phones never stop

Benefits questions, confirmations, and new patient calls stack up while staff are checking patients in and out.

Every missed call is a lost patient

New patient calls that hit voicemail during production hours convert terribly, and the caller books with whoever answers next.

No-shows and missed appointments

A hygiene slot cancelled at 9am is lost production unless someone fills it within the hour.

Front desk burnout and turnover

Front office turnover means constantly retraining someone new on the same insurance scripts and confirmation call-downs.

Overdue hygiene patients

CDC survey data show only about 63 percent of working-age adults saw a dentist in the past year, so a large share of any practice's base is overdue at any given time, and postcards don't bring them back.

Unscheduled treatment plans

Diagnosed treatment sits unscheduled in the chart because nobody follows up after the patient leaves.

Confirmation phone tag

Confirming tomorrow's schedule still means calling down a list and leaving messages.

What is OhMD for dental practices?

OhMD is patient communication AI for dental practices. Its voice and text AI agents answer new patient calls and handle confirmations and benefits questions, while its skills orchestrate overdue hygiene reactivation and follow-up on unscheduled treatment plans, working alongside the practice management system. Dental practices use OhMD to keep the hygiene schedule full, raise case acceptance on diagnosed treatment, and stop losing new patient calls to voicemail during production hours.

booked schedule for dentistry practice using patient communication AI

Recall that runs itself and treatment plans that actually get scheduled

In a dental practice running on OhMD, the hygiene schedule fills from a recall system that texts patients when they're due and books them in the same conversation. A 9am cancellation is backfilled before the hygienist's coffee is cold. The crown that was diagnosed in March doesn't sit unscheduled until the patient's next cleaning; it gets a follow-up two weeks later and lands on the schedule. Benefit questions get answered by text at any hour, so the front desk stops re-reading the same insurance script forty times a day. New patient calls get answered on the first ring, every time, including during morning check-in when they used to go to voicemail.

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Sync your patients from Altera Touchworks, engage in text message conversations, then push chats back to the patient chart in a click.

ModMed

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Veradigm

Connect patients from Veradigm to OhMD, use AI voice and text, then push chat details back to the EHR in a click.

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Altera

Sync your patients from Altera Touchworks, engage in text message conversations, then push chats back to the patient chart in a click.

ModMed

OhMD + ModMed: two-way patient texting for your dermatology workflow.

Veradigm

Connect patients from Veradigm to OhMD, use AI voice and text, then push chat details back to the EHR in a click.

Related integrations

See all

Altera

Sync your patients from Altera Touchworks, engage in text message conversations, then push chats back to the patient chart in a click.

ModMed

OhMD + ModMed: two-way patient texting for your dermatology workflow.

Veradigm

Connect patients from Veradigm to OhMD, use AI voice and text, then push chat details back to the EHR in a click.

Healthcare grade security you can trust.

We protect patient data with industry-leading encryption and strict compliance standards, so you can focus entirely on care.

HIPAA & SOC 2 Compliant

Since 2016, OhMD has been a leader in HIPAA compliant texting and patient communication. Visit https://trust.ohmd.com/ to learn more.

Business Associate Agreement included

Standard BAA included in all agreements. Custom BAA included in our Enterprise package.

Enterprise-grade security and scalability

Cloud native infrastructure build for resilience and scale.

Healthcare grade security you can trust.

We protect patient data with industry-leading encryption and strict compliance standards, so you can focus entirely on care.

HIPAA & SOC 2 Compliant

Since 2016, OhMD has been a leader in HIPAA compliant texting and patient communication. Visit https://trust.ohmd.com/ to learn more.

Business Associate Agreement included

Standard BAA included in all agreements. Custom BAA included in our Enterprise package.

Enterprise-grade security and scalability

Cloud native infrastructure build for resilience and scale.

Healthcare grade security you can trust.

We protect patient data with industry-leading encryption and strict compliance standards, so you can focus entirely on care.

HIPAA & SOC 2 Compliant

Since 2016, OhMD has been a leader in HIPAA compliant texting and patient communication. Visit https://trust.ohmd.com/ to learn more.

Business Associate Agreement included

Standard BAA included in all agreements. Custom BAA included in our Enterprise package.

Enterprise-grade security and scalability

Cloud native infrastructure build for resilience and scale.

Hear it answer for yourself

Call our live demo line and test out AI! Schedule a fake appointment, ask it anything, hang up convinced.

Call our AI

Hear it answer for yourself

Call our live demo line and test out AI! Schedule a fake appointment, ask it anything, hang up convinced.

Call our AI