Pain Points
The phones never stop
Routine rebooking, wound care coordination, and post-op questions keep the line busy all day.
Every missed call is a lost patient
A diabetic referral that reaches voicemail goes cold, and the referring PCP notices.
No-shows and missed appointments
A high-risk patient who no-shows needs same-day outreach, not a note in the chart.
Front desk burnout and turnover
Small front offices feel turnover hardest; one departure can take the recall system's working memory with it.
Diabetic recalls with real stakes
Foot ulcers precede 80 percent of lower-extremity amputations in people with diabetes, which is why a missed foot check is a clinical risk a recall list can't convey.
Permanent routine care load
Nail and callus care patients return every nine to twelve weeks indefinitely, a scheduling load that never shrinks.
Post-op protocol calls
Weight-bearing status, dressing changes, and footwear questions generate daily inbound calls after every surgery.
What is OhMD for podiatry practices?
OhMD is patient communication AI for podiatry practices. Its voice and text AI agents confirm and rebook recurring nail and wound care visits, while its skills orchestrate diabetic foot check recalls with persistent outreach and same-day contact for high-risk no-shows, integrating with the practice's EHR. Podiatry practices use OhMD to keep at-risk diabetic patients on their care intervals and run the recurring visit engine without staff cranking it.
High-risk recalls with real urgency and a recurring schedule on autopilot
In a podiatry practice running on OhMD, the diabetic patient who's overdue for a foot check doesn't get a postcard; they get outreach that persists until they're booked, because the practice knows what a missed interval can cost that patient. The nail care schedule, hundreds of patients returning every nine to twelve weeks forever, maintains itself, with each visit rebooking the next. Wound care patients who miss a visit get same-day contact instead of a chart note. Post-op patients get their weight-bearing and dressing answers by text at 9pm instead of calling at 9am. The recurring engine of the practice runs without staff cranking it.

