Handle patient calls with ease in a fraction of the time

Patient communication around appointment scheduling

Fewer patient calls

Faster patient response

One conversation history

Move routine conversations out of the phone queue

Give patients a faster way to ask questions, confirm appointments, share information, and follow up with your team. Staff can manage multiple text conversations at once instead of handling every patient request through a one-to-one phone call.

Handle patient calls with ease in a fraction of the time

Patient communication around appointment scheduling

Fewer patient calls

Faster patient response

One conversation history

Move routine conversations out of the phone queue

Give patients a faster way to ask questions, confirm appointments, share information, and follow up with your team. Staff can manage multiple text conversations at once instead of handling every patient request through a one-to-one phone call.

Handle patient calls with ease in a fraction of the time

Patient communication around appointment scheduling

Fewer patient calls

Faster patient response

One conversation history

Move routine conversations out of the phone queue

Give patients a faster way to ask questions, confirm appointments, share information, and follow up with your team. Staff can manage multiple text conversations at once instead of handling every patient request through a one-to-one phone call.

Patient communication software for busy practices

99%

Text message open rate

Over 90% of text messages are read within the first three minutes, while only 20% of phone calls from an unknown number are answered

99%

Text message open rate

Over 90% of text messages are read within the first three minutes, while only 20% of phone calls from an unknown number are answered

2,000+

Text message workflows

Communicate faster and engage more patients with text-based workflows and voice AI for answering patient calls

2,000+

Text message workflows

Communicate faster and engage more patients with text-based workflows and voice AI for answering patient calls

2–3 hrs

Saved per staff member daily

Free up time for higher-value patient interactions. With OhMD patient communication software, you’ll cut patient calls in half and get hours back in your day

2–3 hrs

Saved per staff member daily

Free up time for higher-value patient interactions. With OhMD patient communication software, you’ll cut patient calls in half and get hours back in your day

patient texting with their doctor
women answering hipaa compliant text messages from patients

5 in 1

Channels

Unified in one inbox: text, video, webchat, call deflection, and broadcast

What changes when patients can text your organization

Patients get answers, not hold music

Every call and text gets an immediate response, day or night. Patient communication stops stacking up in a queue — no voicemail, no hold music, no calling back on Tuesday.

Lower no-show rates

Automated reminders and faster rescheduling help keep calendars full and reduce gaps in care.

Improve staff efficiency

Handle multiple patient conversations at once instead of one phone call at a time.

End Phone Tag

Two-way texting replaces rounds of voicemails and callbacks with conversations that resolve in minutes.

Reduce call volume

Deflect routine patient calls to AI and messaging so your staff can stay focused on in-office care.

Keep PHI protected

every channel is encrypted in transit and at rest, with a BAA included by default.

What changes when patients can text your organization

Patients get answers, not hold music

Every call and text gets an immediate response, day or night. Patient communication stops stacking up in a queue — no voicemail, no hold music, no calling back on Tuesday.

Lower no-show rates

Automated reminders and faster rescheduling help keep calendars full and reduce gaps in care.

Improve staff efficiency

Handle multiple patient conversations at once instead of one phone call at a time.

End Phone Tag

Two-way texting replaces rounds of voicemails and callbacks with conversations that resolve in minutes.

Reduce call volume

Deflect routine patient calls to AI and messaging so your staff can stay focused on in-office care.

Keep PHI protected

every channel is encrypted in transit and at rest, with a BAA included by default.

What changes when patients can text your organization

Patients get answers, not hold music

Every call and text gets an immediate response, day or night. Patient communication stops stacking up in a queue — no voicemail, no hold music, no calling back on Tuesday.

Lower no-show rates

Automated reminders and faster rescheduling help keep calendars full and reduce gaps in care.

Improve staff efficiency

Handle multiple patient conversations at once instead of one phone call at a time.

End Phone Tag

Two-way texting replaces rounds of voicemails and callbacks with conversations that resolve in minutes.

Reduce call volume

Deflect routine patient calls to AI and messaging so your staff can stay focused on in-office care.

Keep PHI protected

every channel is encrypted in transit and at rest, with a BAA included by default.

Frequently asked questions about HIPAA-compliant patient texting

What healthcare organizations should know before using text messaging for patient communication.

Can we use our existing practice phone number with OhMD?

Can healthcare organizations text patients while supporting HIPAA compliance?

Can I send appointment reminder text messages to patients?

What is patient communication software?

Can patient communication software integrate with my EHR?

What is HIPAA compliant texting?

Your phones are ringing right now

Book a demo and see what happens when every call gets answered, every text gets a reply, and every conversation lives in one inbox.

Your phones are ringing right now

Book a demo and see what happens when every call gets answered, every text gets a reply, and every conversation lives in one inbox.

Your phones are ringing right now

Book a demo and see what happens when every call gets answered, every text gets a reply, and every conversation lives in one inbox.

More ways to communicate with patients through OhMD