Communicate
Replace phone tag with patient texting and keep work moving
Text with patients from your existing office number without requiring them to download an app, remember a password, or log into a portal. OhMD brings secure texting, video visits, webchat, call-to-text, and broadcast messaging into one patient communication software.

Communicate
Replace phone tag with patient texting and keep work moving
Text with patients from your existing office number without requiring them to download an app, remember a password, or log into a portal. OhMD brings secure texting, video visits, webchat, call-to-text, and broadcast messaging into one patient communication software.

Handle patient calls with ease in a fraction of the time

Fewer patient calls
Faster patient response
One conversation history
Move routine conversations out of the phone queue
Give patients a faster way to ask questions, confirm appointments, share information, and follow up with your team. Staff can manage multiple text conversations at once instead of handling every patient request through a one-to-one phone call.
Handle patient calls with ease in a fraction of the time

Fewer patient calls
Faster patient response
One conversation history
Move routine conversations out of the phone queue
Give patients a faster way to ask questions, confirm appointments, share information, and follow up with your team. Staff can manage multiple text conversations at once instead of handling every patient request through a one-to-one phone call.
Handle patient calls with ease in a fraction of the time

Fewer patient calls
Faster patient response
One conversation history
Move routine conversations out of the phone queue
Give patients a faster way to ask questions, confirm appointments, share information, and follow up with your team. Staff can manage multiple text conversations at once instead of handling every patient request through a one-to-one phone call.
Patient communication software for busy practices
99%
Text message open rate
Over 90% of text messages are read within the first three minutes, while only 20% of phone calls from an unknown number are answered
99%
Text message open rate
Over 90% of text messages are read within the first three minutes, while only 20% of phone calls from an unknown number are answered
2,000+
Text message workflows
Communicate faster and engage more patients with text-based workflows and voice AI for answering patient calls
2,000+
Text message workflows
Communicate faster and engage more patients with text-based workflows and voice AI for answering patient calls
2–3 hrs
Saved per staff member daily
Free up time for higher-value patient interactions. With OhMD patient communication software, you’ll cut patient calls in half and get hours back in your day
2–3 hrs
Saved per staff member daily
Free up time for higher-value patient interactions. With OhMD patient communication software, you’ll cut patient calls in half and get hours back in your day


5 in 1
Channels
Unified in one inbox: text, video, webchat, call deflection, and broadcast
What changes when patients can text your organization
Patients get answers, not hold music
Every call and text gets an immediate response, day or night. Patient communication stops stacking up in a queue — no voicemail, no hold music, no calling back on Tuesday.
Lower no-show rates
Automated reminders and faster rescheduling help keep calendars full and reduce gaps in care.
Improve staff efficiency
Handle multiple patient conversations at once instead of one phone call at a time.
End Phone Tag
Two-way texting replaces rounds of voicemails and callbacks with conversations that resolve in minutes.
Reduce call volume
Deflect routine patient calls to AI and messaging so your staff can stay focused on in-office care.
Keep PHI protected
every channel is encrypted in transit and at rest, with a BAA included by default.
What changes when patients can text your organization
Patients get answers, not hold music
Every call and text gets an immediate response, day or night. Patient communication stops stacking up in a queue — no voicemail, no hold music, no calling back on Tuesday.
Lower no-show rates
Automated reminders and faster rescheduling help keep calendars full and reduce gaps in care.
Improve staff efficiency
Handle multiple patient conversations at once instead of one phone call at a time.
End Phone Tag
Two-way texting replaces rounds of voicemails and callbacks with conversations that resolve in minutes.
Reduce call volume
Deflect routine patient calls to AI and messaging so your staff can stay focused on in-office care.
Keep PHI protected
every channel is encrypted in transit and at rest, with a BAA included by default.
What changes when patients can text your organization
Patients get answers, not hold music
Every call and text gets an immediate response, day or night. Patient communication stops stacking up in a queue — no voicemail, no hold music, no calling back on Tuesday.
Lower no-show rates
Automated reminders and faster rescheduling help keep calendars full and reduce gaps in care.
Improve staff efficiency
Handle multiple patient conversations at once instead of one phone call at a time.
End Phone Tag
Two-way texting replaces rounds of voicemails and callbacks with conversations that resolve in minutes.
Reduce call volume
Deflect routine patient calls to AI and messaging so your staff can stay focused on in-office care.
Keep PHI protected
every channel is encrypted in transit and at rest, with a BAA included by default.
Frequently asked questions about HIPAA-compliant patient texting
What healthcare organizations should know before using text messaging for patient communication.
Your phones are ringing right now
Book a demo and see what happens when every call gets answered, every text gets a reply, and every conversation lives in one inbox.
Your phones are ringing right now
Book a demo and see what happens when every call gets answered, every text gets a reply, and every conversation lives in one inbox.
Your phones are ringing right now
Book a demo and see what happens when every call gets answered, every text gets a reply, and every conversation lives in one inbox.
More ways to communicate with patients through OhMD
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© 2026 OhMD
Products
Resources
Impact
Comparisons
Use Cases
Specialties
Care Settings
© 2026 OhMD
Products
Resources
Impact
Comparisons
Use Cases
Specialties
Care Settings
© 2026 OhMD