Core

$300

Starting at price per month

Messaging, calling, and compliance features available across OhMD plans.

Two-way SMS with patients

Text-enabled landline

Voice and video calling

Voicemail transcription

Call handoff to text

Multi-Factor Authentication

AI & Automation

$500

Starting at price per month

Workflow, routing, AI calling, scheduling, and integration capabilities.

Patient call automation (OhMD AI voice and text)

Automatic message routing

Customized automated workflows

Broadcast voice calling

Appointment scheduling

Calling usage billed separately

Enterprise & scale

Custom pricing

Pricing tailored to your organization

Advanced administration, support, reporting, and commercial terms for larger organizations.

Custom pricing, volume discounts

SSO & Identity management

Custom onboarding

Dedicated support

Multi-location / multi-tenant

Minimums apply; Calling usage billed separately

Advanced Developer Tools & Workflow Orchestration

Developer API

Build with OhMD APIs to power your own experience

Integrate secure, enterprise-grade communication directly into your products and workflows.

Low cost, HIPAA-compliant SMS

Programatic consent management

Custom link tracking and branded domains

Plug-in or bring your own LLM (BYO LLM)

Send images, files, and attachements

Developer API

Build with OhMD APIs to power your own experience

Integrate secure, enterprise-grade communication directly into your products and workflows.

Low cost, HIPAA-compliant SMS

Programatic consent management

Custom link tracking and branded domains

Plug-in or bring your own LLM (BYO LLM)

Send images, files, and attachements

Conduct

The intelligence layer connecting every patient workflow

Conduct is the AI orchestration layer that connects your communication channels, EHR, scheduling tools, and operational systems so every patient request can move from conversation to completion.

One workflow across every system

Smarter routing and handoffs

More requests completed automatically

Consistent workflows at scale across locations

Less manual follow-up

Conduct

The intelligence layer connecting every patient workflow

Conduct is the AI orchestration layer that connects your communication channels, EHR, scheduling tools, and operational systems so every patient request can move from conversation to completion.

One workflow across every system

Smarter routing and handoffs

More requests completed automatically

Consistent workflows at scale across locations

Less manual follow-up

Compare plans

Core

Automate

Enterprise

Core communication

Two-way SMS with patients

Text-enabled landline

Voice and video calling

Voicemail transcription

Website chat

Team messaging

Standard automated workflows

Business Associate Agreement (BAA)

Automation & AI

Patient call automation (AI voice and text)

Billed separately

Billed separately

Automatic message routing

Customized automated workflows

Broadcast voice calling

Appointment scheduling

Early access to new features

Calling usage

Billed separately

Billed separately

Enterprise & scale

Custom pricing and volume discounts

SSO & Identity management

Custom onboarding

Dedicated support

Multi-location / multi-tenant

Annual billing incentive

Core communication

Two-way SMS with patients

Communicate

Automate

Enterprise

Text-enabled landline

Communicate

Automate

Enterprise

Voice and video calling

Communicate

Automate

Enterprise

Voicemail transcription

Communicate

Automate

Enterprise

Website chat

Communicate

Automate

Enterprise

Team messaging

Communicate

Automate

Enterprise

Standard automated workflows

Communicate

Automate

Enterprise

Business Associate Agreement (BAA)

Communicate

Automate

Enterprise

Automation & AI

Patient call automation (AI voice and text)

Communicate

Automate

Billed separately

Enterprise

Billed separately

Automatic message routing

Communicate

Automate

Enterprise

Customized automated workflows

Communicate

Automate

Enterprise

Broadcast voice calling

Communicate

Automate

Enterprise

Appointment scheduling

Communicate

Automate

Enterprise

Early access to new features

Communicate

Automate

Enterprise

Calling usage

Communicate

Automate

Billed separately

Enterprise

Billed separately

Enterprise & scale

Custom pricing and volume discounts

Communicate

Automate

Enterprise

SSO & Identity management

Communicate

Automate

Enterprise

Custom onboarding

Communicate

Automate

Enterprise

Dedicated support

Communicate

Automate

Enterprise

Multi-location / multi-tenant

Communicate

Automate

Enterprise

Annual billing incentive

Communicate

Automate

Enterprise

Get an AI summary of OhMD

Check the customer stories

  • "Communication has never been easier and patients like the convenience as well as the prompt responses."

    Sam

    Billing Assistant and Benefits Administrator, Northeastern Reproductive Medicine

    hospital
  • "OhMD is a lifesaver. It's helped us connect with patients and partners, and to be there for them when they need us."

    Urooj Yunus Ansari

    Vice President, Integrated Spine & Joint Institute

    receptionist texting a patient to confirm an appointment instead of calling.
  • “On a regular basis, I hear from patients that their other doctor or cardiologist was not very responsive. They are overwhelmed and grateful for OhMD—it’s a far easier way to communicate.”

    Dr. Stephen Miller

    Cardiologist, Intermountain Heart Center

    cardiologist reviewing patient communications while sitting at his desk

Check the customer stories

  • "Communication has never been easier and patients like the convenience as well as the prompt responses."

    Sam

    Billing Assistant and Benefits Administrator, Northeastern Reproductive Medicine

    hospital
  • "OhMD is a lifesaver. It's helped us connect with patients and partners, and to be there for them when they need us."

    Urooj Yunus Ansari

    Vice President, Integrated Spine & Joint Institute

    receptionist texting a patient to confirm an appointment instead of calling.
  • “On a regular basis, I hear from patients that their other doctor or cardiologist was not very responsive. They are overwhelmed and grateful for OhMD—it’s a far easier way to communicate.”

    Dr. Stephen Miller

    Cardiologist, Intermountain Heart Center

    cardiologist reviewing patient communications while sitting at his desk

Check the customer stories

  • "Communication has never been easier and patients like the convenience as well as the prompt responses."

    Sam

    Billing Assistant and Benefits Administrator, Northeastern Reproductive Medicine

    hospital
  • "OhMD is a lifesaver. It's helped us connect with patients and partners, and to be there for them when they need us."

    Urooj Yunus Ansari

    Vice President, Integrated Spine & Joint Institute

    receptionist texting a patient to confirm an appointment instead of calling.

Check the customer stories

  • "Communication has never been easier and patients like the convenience as well as the prompt responses."

    Sam

    Billing Assistant and Benefits Administrator, Northeastern Reproductive Medicine

    hospital
  • "OhMD is a lifesaver. It's helped us connect with patients and partners, and to be there for them when they need us."

    Urooj Yunus Ansari

    Vice President, Integrated Spine & Joint Institute

    receptionist texting a patient to confirm an appointment instead of calling.
  • “On a regular basis, I hear from patients that their other doctor or cardiologist was not very responsive. They are overwhelmed and grateful for OhMD—it’s a far easier way to communicate.”

    Dr. Stephen Miller

    Cardiologist, Intermountain Heart Center

    cardiologist reviewing patient communications while sitting at his desk

Frequently asked questions

Answers to the most commonly asked questions about OhMD

What communication channels does OhMD support?

OhMD supports phone calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms. All channels are managed from one inbox.

What makes a patient access workflow effective?

A strong workflow reduces friction at the front end. It captures the request clearly, sends it to the right channel, preserves context if the request moves, and closes the loop with a clear next step.

Is OhMD completely HIPAA-compliant for patient communication?

Yes – with the appropriate patient consent for each use case. OhMD is designed for healthcare and supports HIPAA-compliant communication across all supported channels. OhMD’s live chat is designed for healthcare use and includes encryption and secure access controls to protect patient information.

How does OhMD help reduce our front desk's inbound call volume?

OhMD uses voice AI to automatically answer routine phone calls and deflect standard inquiries into text conversations. By automating tasks like appointment booking, reminders, and prescription refills, up to 68% of routine calls never even reach your front desk staff.

Can we use our existing practice phone number with OhMD?

Yes. OhMD allows you to text-enable your current landline or VoIP number for two-way SMS, encrypted chat, call-to-text deflection, appointment reminders, self-scheduling texts, and more.

Frequently asked questions

Answers to the most commonly asked questions about OhMD

What communication channels does OhMD support?

OhMD supports phone calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms. All channels are managed from one inbox.

What makes a patient access workflow effective?

A strong workflow reduces friction at the front end. It captures the request clearly, sends it to the right channel, preserves context if the request moves, and closes the loop with a clear next step.

Is OhMD completely HIPAA-compliant for patient communication?

Yes – with the appropriate patient consent for each use case. OhMD is designed for healthcare and supports HIPAA-compliant communication across all supported channels. OhMD’s live chat is designed for healthcare use and includes encryption and secure access controls to protect patient information.

How does OhMD help reduce our front desk's inbound call volume?

OhMD uses voice AI to automatically answer routine phone calls and deflect standard inquiries into text conversations. By automating tasks like appointment booking, reminders, and prescription refills, up to 68% of routine calls never even reach your front desk staff.

Can we use our existing practice phone number with OhMD?

Yes. OhMD allows you to text-enable your current landline or VoIP number for two-way SMS, encrypted chat, call-to-text deflection, appointment reminders, self-scheduling texts, and more.

Automate calls. Engage patients. Reduce phone stress.

See how OhMD can help you.

Automate calls. Engage patients. Reduce phone stress.

See how OhMD can help you.

Automate calls. Engage patients. Reduce phone stress.

See how OhMD can help you.