Pain points
The phones never stop
Back-to-school and flu season double call volume overnight without doubling the front desk.
Every missed call is a lost patient
A parent with a sick kid who hits voicemail at 8am is at urgent care by 8:30.
No-shows and missed appointments
Every no-show was a slot another family begged for that morning.
Front desk burnout and turnover
Seasonal surges burn out front desk staff, and pediatric practices can't staff for October all year long.
Well-visit recall by age
National survey data show children attend only about 59 percent of AAP-recommended well visits, and every child is on a different checkup schedule that families reliably fall off after the first birthday.
Vaccine schedule adherence
Missed vaccine visits create catch-up complexity and school form problems months later.
After-hours parent questions
Parents' questions don't stop at 5pm, and the answering service can't tell a fever question from an emergency.
What is OhMD for pediatric practices?
OhMD is patient communication AI for pediatric practices. Its voice and text AI agents absorb seasonal scheduling call surges, while its skills orchestrate well-visit recalls on each child's age-specific schedule and vaccine catch-up booking, integrating with the practice's EHR. Pediatric practices use OhMD to survive back-to-school and flu season without added staffing and keep families on the well-visit schedule after the first birthday.
A practice that keeps up with every child's schedule and every season's surge
In a pediatric practice running on OhMD, every family stays on their child's schedule without the practice chasing them: the recall fires at each milestone, the vaccine catch-up books itself, and the school forms get requested and delivered without interrupting a nurse. When flu season doubles call volume overnight, the routine half of it, scheduling, hours, reschedules, never reaches the front desk at all, and the humans handle the sick kids and the worried parents. At 10pm, the parent with a fever question reaches something that can tell routine from urgent and route accordingly. The practice feels calm in October, which no pediatric practice has felt in decades.


