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Meet Nia: The AI Assistant Built for Smarter, Human-Centered Healthcare Communication

Ethan Bechtel

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Kate Slomkowski

Dermatology Associates of Western Connecticut Reduces Clinical Message Resolution Time by 67% with OhMD + Nia

Learn how a multi-site dermatology practice reduced nurse workload by 31% and recovered 650 hours per year using AI-powered clinical communication with OhMD and Nia, OhMD's AI text and voice agent. Read On

Kate Slomkowski

OhMD heads to athenahealth Thrive 2025

Most patients making calls are trying to accomplish simple things. Scheduling, refills, directions, reminders. Teams end up spending hours each day answering the same questions. All while hold times grow, staff burns out, and the cost of missed calls adds up. Meet Nia, OhMD’s AI agent for voice and text and the cure for hold… Read On

Kate Slomkowski

Free up more time for patient care with OhMD Smart Assignments

Healthcare practices are flooded with patient messages every day. The challenge isn’t just the volume, it’s figuring out who should respond. From prescription refill requests to scheduling and billing, messages can get stuck in the wrong inbox, costing staff valuable time. That’s why we built OhMD Smart Assignments, powered by our AI agent, Nia. This… Read On

Devin Mason

Call Abandonment Rate Cut 63% at Coastline Ortho with OhMD

See how Coastline Orthopaedic Associates reduced call abandonment rate by over 60% with OhMD Call-to-Text call deflection and automation. Read On
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