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Urology

Patient Communication AI for the Surveillance Protocols and Procedure Volume of Urology

Urology runs on surveillance protocols measured in months and years: PSA checks, cystoscopies, stone follow-ups. OhMD recalls patients on protocol and keeps the procedure schedule full and prepped.

man with grey hair meets with his urologist in an exam room

Urology

Patient Communication AI for the Surveillance Protocols and Procedure Volume of Urology

Urology runs on surveillance protocols measured in months and years: PSA checks, cystoscopies, stone follow-ups. OhMD recalls patients on protocol and keeps the procedure schedule full and prepped.

Urology

Patient Communication AI for the Surveillance Protocols and Procedure Volume of Urology

Urology runs on surveillance protocols measured in months and years: PSA checks, cystoscopies, stone follow-ups. OhMD recalls patients on protocol and keeps the procedure schedule full and prepped.

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Pain points

The phones never stop

Catheter questions, prep confirmations, and referral intake keep the phones loud, and some of those calls genuinely can't wait.

Every missed call is a lost patient

An anxious referral for hematuria or an elevated PSA that hits voicemail becomes another group's patient.

No-shows and missed appointments

Procedure no-shows waste block time, staff, and prep, and they cluster exactly where the schedule can least absorb them.

Front desk burnout and turnover

Turnover at the front desk breaks the informal tracking that keeps surveillance patients from disappearing.

Cystoscopy surveillance intervals

In a 2026 BJUI Compass study, only 38 percent of bladder cancer patients were compliant with their one-year surveillance cystoscopy schedule; a missed recall is a clinical risk, not an inconvenience.

PSA follow-up drift

Patients with an elevated PSA who don't return for repeat labs disappear from view until something is wrong.

Procedure prep compliance

Prostate biopsies and cystoscopies get cancelled day-of when prep or medication-hold instructions weren't followed.

What is OhMD for urology practices?

OhMD is patient communication AI for urology practices. Its voice and text AI agents contact new referrals within minutes and confirm procedures, while its skills orchestrate PSA recheck and surveillance cystoscopy recalls on protocol and prep and medication-hold verification, integrating with the practice's EHR. Urology practices use OhMD to keep surveillance protocols running for years without manual tracking and eliminate day-of procedure cancellations.

Surveillance that runs on protocol and procedures that run on time

In a urology practice running on OhMD, the bladder cancer patient's surveillance cystoscopies happen on schedule for as many years as the protocol demands, because the recall runs on the protocol, not on anyone's memory. The elevated PSA that needed a recheck gets one, because the patient heard from the practice instead of disappearing. Procedure days run clean: med-holds verified, prep confirmed, attendance locked at 48 hours, no discovering at check-in that someone stayed on their blood thinner. The anxious referral with hematuria gets a call within the hour, which is both the right medicine and the reason that patient didn't end up at the group across town.

Related integrations

See all

athenahealth

Sync patients, securely communicate with them, then push the chat back to athenahealth in a click.

Veradigm

Connect patients from Veradigm to OhMD, use AI voice and text, then push chat details back to the EHR in a click.

Related integrations

See all

athenahealth

Sync patients, securely communicate with them, then push the chat back to athenahealth in a click.

Veradigm

Connect patients from Veradigm to OhMD, use AI voice and text, then push chat details back to the EHR in a click.

Related integrations

See all

athenahealth

Sync patients, securely communicate with them, then push the chat back to athenahealth in a click.

Veradigm

Connect patients from Veradigm to OhMD, use AI voice and text, then push chat details back to the EHR in a click.

Healthcare grade security you can trust.

We protect patient data with industry-leading encryption and strict compliance standards, so you can focus entirely on care.

HIPAA & SOC 2 Compliant

Business Associate Agreement included

Enterprise-grade security and scalability

Healthcare grade security you can trust.

We protect patient data with industry-leading encryption and strict compliance standards, so you can focus entirely on care.

HIPAA & SOC 2 Compliant

Business Associate Agreement included

Enterprise-grade security and scalability

Healthcare grade security you can trust.

We protect patient data with industry-leading encryption and strict compliance standards, so you can focus entirely on care.

HIPAA & SOC 2 Compliant

Business Associate Agreement included

Enterprise-grade security and scalability

Hear it answer for yourself

Call our live demo line and test out AI! Schedule a fake appointment, ask it anything, hang up convinced.

Call our AI

Hear it answer for yourself

Call our live demo line and test out AI! Schedule a fake appointment, ask it anything, hang up convinced.

Call our AI