OhMD AI listens for what a patient is actually asking for, handles the routine requests directly, and flags anything that sounds clinically urgent for immediate staff attention. Your team stops spending time sorting messages and starts spending it on the conversations that need a clinician.

OhMD lets patients request a refill by text or voice at any hour, and OhMD AI collects the medication, pharmacy, and insurance details automatically before routing anything that needs clinical judgment to your team. Refill requests stop piling up in voicemail and start moving the moment they arrive.

OhMD schedules appointments with AI agents that handle voice and text conversations with patients. When a patient calls or texts to book, reschedule, or cancel, the agent checks availability, confirms the appointment, and writes it back to the practice's EHR. AI scheduling skills orchestrate the full workflow — intake, confirmation, reminders — and staff can join any conversation with full context at any point.