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The cure for hold time. Automation with a human touch.

When you miss calls, you lose revenue. OhMD is AI-driven patient communication software built for physician practices. It answers calls, texts, and chats – automatically — and frees your team to focus on real conversations.

Integrated with 85+ EHRs and PMs, including:

Answer every routine patient call – automatically.

Your team spends too much time answering the same calls.

Hiring more staff won’t fix it. Most patient calls are simple: scheduling, reminders, refills, FAQs, directions. OhMD’s AI agent, Nia, handles those questions instantly by voice or text. Patients never wait on hold, and your team focuses on what matters most.

What this means for you

  • No hold times, no missed calls
  • Appointments booked without staff involvement
  • No-show rates plummet
  • Less stress and team turnover

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Patient Text Messaging Service

1200+ physician practices use OhMD

Be there when patients need you most.

Not every patient call is routine. Now you have the time and tools to deliver the human touch patients expect.

Some patient conversations can’t be automated: surgical planning, multi-provider coordination, or sensitive discussions. That’s where your team shines. OhMD’s AI, Nia, captures each request, summarizes the details, and sends it to your team with full context. No dropped threads. And with HIPAA compliant two-way patient texting, you’ll never play phone tag again.

What this means for you

  • Complex cases routed directly to the right staff
  • Seamless AI-to-human handoffs, no dropped threads
  • HIPAA Compliant Texting that eliminates phone tag

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HIPAA compliant text messaging
HIPAA text messaging with OhMD patient communication platform

Give your team superpowers.

OhMD helps every practice – large or small – deflect calls, automate scheduling, and manage patient conversations by text or voice. It’s the only patient communication software built for every patient conversation. We designed OhMD to keep human connection at the center of care. Every feature supports real, compassionate communication. Two-way HIPAA-compliant texting keeps conversations fast and simple – no voicemails, no phone tag. And OhMD integrates seamlessly with your EHR.

You’ll launch in weeks, not months. Start today and see how much easier patient communication becomes with OhMD.

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68%

Fewer staff-answered calls

Automate routine patient calls and texts and efficiently handle the more complex conversations with texting.

65%

Cost savings

Eliminate call hold times and abandonment without hiring additional staff. Now, appointments can be booked 24/7.

4%

More new patients

With patient self scheduling over voice and text, you’ll never miss an opportunity to book a new patient appointment.

Patient Communication Software and HIPAA Compliant Texting API

Enterprise-grade developer API

Special Delivery! The patient texting API OhMD makes two-way patient communication over SMS even easier for practices and solution partners. Take a look at our API docs and start building HIPAA compliant texting into your software.

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