Yes. OhMD allows you to text-enable your current landline or VoIP number for two-way SMS, encrypted chat, call-to-text deflection, appointment reminders, self-scheduling texts, and more.

Yes. Healthcare organizations can communicate with patients through messaging technologies when they use appropriate safeguards and follow their privacy, security, consent, and organizational policies. OhMD supports HIPAA-compliant patient communication across texting and other channels.

Yes. With OhMD’s conversational patient communication software, practices can send appointment reminder texts to patients without ever requiring those patients to download an app.

Patient communication software enables communication with patients across text, phone, web chat, and video from a single inbox. The best ones replace phone tag with asynchronous messaging — patients text when it’s convenient, staff respond when they can, and nobody sits on hold. Look for HIPAA compliance, EHR integration, and the ability to handle both automated and human conversations.

HIPAA compliant texting is a secure means of transmitting protected health information (PHI) by text message. Consequently, there are a number of technical safeguards and procedural requirements that both a vendor (e.g. OhMD), and a covered entity (e.g. a medical practice) must adhere to. HIPAA compliant texting allows for streamlining of physician, care team, and clinical communication which leads to improved operational efficiencies and a higher standard of patient care.

OhMD integrates with 85+ EHR systems including athenahealth, eClinicalWorks, NextGen, Allscripts, ModMed, and many others. Integration means patient records sync automatically — no manual data entry. Conversations push back to the patient chart with one click, and incoming messages get routed based on patient data from the EHR.