Customer Success
& Support

At OhMD, we obsess over your success. From healthcare providers, to patients, to our client partners, your experience means everything.

We’ve built an intuitive platform backed by top notch customer support. Let our customer success team guide you from your early discovery phase all the way through implementation and mastery.

12,000+ reviews

120+ reviews

Uncovering challenges and finding real solutions

Our customer success team is your first point of contact with OhMD. We answer all your questions about specific features, integrations, and workflows to solve even your most complex challenges. You can decide if OhMD is right for you through a quick live chat or exploratory call with real people.

Top Rated Product Support

OhMD is rated #1 in Quality of Support by G2. With a live chat response time of under 2.5 minutes and a dedicated support team steeped in product knowledge, we guarantee stellar support at your fingertips.

Dedicated Customer Success

Doctor and Patient High-Five

Our tight-knit customer success team cares about making sure your experience with OhMD is tailored to your goals. We’ll check in regularly to provide insightful usage data, help troubleshoot issues, and introduce new features relevant to your workflow.

#1 Patient Communication
& Relationship Management Support

OhMD is #1 customer rated for user satisfaction and quality of support. With lightning fast response times, you and your care team can get instant support whenever you might need it.


What users are saying about OhMD Customer Success...


Unparalleled customer service and access to help whenever you need it. The messaging is clear and user friendly. The team that helped us has been nothing short of incredible and went above and beyond.

Healthcare Administrator

G2 Crowd Review

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