OhMD answers patient calls 24/7 to schedule and reschedule appointments, gather refill and referral information, manage after-hours calls, and route complex conversations to the appropriate team. It also can speak and understand over 60 languages.

Yes. Depending on the organization’s workflow and integration, OhMD can identify the appropriate appointment, gather required information, and schedule or reschedule directly within the connected system.

Yes. OhMD supports communication across voice and text with memory of previous patient conversations while preserving context, reducing repetition and preventing conversations from becoming disconnected.

Yes. OhMD can collect the necessary information and request details needed by the clinical team and route the request through the appropriate workflow.

Yes. OhMD can operate autonomously or with a human-in-the-loop. Our two-way texting and patient conversation features differentiate us from most voice AI companies that answer patient calls.

OhMD has patient communication features that bring voice and text AI into the same conversational thread as human-based conversations. OhMD's AI can handle nearly all routine patient requests, and seamlessly hands off edge cases to human users to continue the conversation over two-way text, voice, or video.