As telemedical services and patient engagement become a focus point for healthcare practices, PatientPop and OhMD have surfaced as the top platforms in the health-tech space. Both tools provide medical practices help in managing patient communication, from scheduling appointments to running virtual visits. When deciding which platform to use, however, the biggest factor most consider is pricing. Especially with the buzz surrounding these tools, many practices want to know whether these products are worth the investment. In this article, we’ll break down pricing models for both OhMD and PatientPop to help you make an informed decision of which is best for your practice.

What is PatientPop?

PatientPop is a practice growth platform that’s designed to help healthcare practices acquire, retain, and engage patients. Its features include website design services, online booking tools, and patient review management, making it easy for providers to manage their practice’s online presence. Additionally, PatientPop has extensive telemedicine skills for virtual visits, making remote care simple and accessible. This feature is fully integrated with PatientPop’s other tools, so healthcare providers can manage their virtual care alongside other patient communication channels. These features give PatientPop it’s reputation for being a comprehensive platform that helps providers grow their practice and deliver the care patients deserve.

What is OhMD?

OhMD is a patient communication platform built specifically for healthcare practices by providing HIPAA-compliant messaging between providers and patients and supporting virtual care through video visits. This allows providers to seamlessly switch between messaging and video visit services. Additionally, its automation features help reduce no-shows by sending appointment reminders and patient check-ins, improving the overall patient experience. Its work in streamlining patient communication while keeping conversations secure has made it a key leader in the healthtech space. 

How OhMD compares to PatientPop chart

The Nitty-Gritty: PatientPop vs OhMD Pricing

PatientPop Pricing

PatientPop has three main plans they offer:

  • Essential: Online scheduling, patient communication, reputation management.

  • Advanced: Everything in Essential, plus advanced analytics, patient surveys, and custom branding.

  • Pro: Everything in Advanced, plus SEO optimization, social media management, and a dedicated account manager. 

The price for each plan depends on the provider size and the specific features selected. Additionally, PatientPop charges a setup fee, which includes onboarding training, and support to ensure a smooth transition to the platform. Practices can also customize their plan to fit their specific needs, so whether a practice is just starting or is well-established, PatientPop offers a plan that can help them succeed.

OhMD Pricing

At OhMD, pricing is based on the number of providers and selected services. There are two main plans offered:

  • Communicate: Two-way SMS with patients, colleague messaging, web chat, call handoff to text, and more.

  • Automate: Everything in Communicate, plus EHR integration, AI voice and text, automatic message routing, and premium support. 

Additionally, OhMD offers Custom pricing, which is targeted towards practices who require Advanced administration, support, reporting, and commercial terms for larger organizations. You can find more about these plans here. 

Both OhMD and PatientPop use pricing models that are flexible and easy to navigate, practices should closely compare functionality and budget when making their decision.

Pros and Cons

PatientPop

Pros

Cons

Helps improve online visibility

Higher pricing, especially for smaller practices

Streamlines appointment booking

Limited customization compared to other platforms

Automation reduces administrative work and saves staff time

Telemedicine features may not meet every practice's needs

Includes telemedicine capabilities


OhMD

Pros

Cons

Strong focus on secure patient communication

Does not include some features offered by PatientPop, such as website design

Reduces phone calls through secure messaging


Available for practices of all sizes


Comparing PatientPop and OhMD for Different Practice Sizes

Small Practices - OhMD 

With its affordable pricing and easy-to-use messaging platform, OhMD works best for your practice. However, PatientPop could still be a good option for practices looking to grow their online presence and gain more visibility.

Medium Practices - OhMD

Medium-sized practices may benefit from PatientPop's practice growth tools, but OhMD has a comprehensive set of patient communication features.

Large Practices - OhMD

Large practices with multiple locations can benefit from OhMD's AI voice and text agents for answering patient calls and orchestrating AI agents.

Conclusion

Overall, both PatientPop and OhMD offer unique solutions for healthcare practices looking to improve patient engagement and streamline communication. By comparing the features and pricing models of both platforms, practices can make an informed decision about which platform will best meet their needs.

Explore what OhMD can do for your healthcare organization

Learn how secure texting, AI-powered communication, and workflow automation help healthcare teams work more efficiently.

Explore what OhMD can do for your healthcare organization

Learn how secure texting, AI-powered communication, and workflow automation help healthcare teams work more efficiently.

Explore what OhMD can do for your healthcare organization

Learn how secure texting, AI-powered communication, and workflow automation help healthcare teams work more efficiently.