Patient Communication AI for the Weekly Shot Schedules and Surgical Pipeline of ENT & Allergy

Spring and fall bury the phone lines in allergy appointment requests the front desk can't absorb.

A parent calling about tubes or tonsils who reaches voicemail calls the next ENT on the referral list.

Shot clinic and consult no-shows leave staffed rooms empty in a schedule built on weekly frequency.

Seasonal surges get staffed for the peak or missed entirely, and either answer burns money or people.

A systematic review of real-world allergy immunotherapy found most studies reporting persistence below 80 percent, with some as low as 16 percent; a patient who misses enough shots restarts their buildup, and many quit instead.

Getting a patient from consult to CT to surgery date involves a chain of calls that stalls at every link.

Patients who don't follow pre-op instructions get cancelled day-of, and the OR block goes unused.