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Improving the Patient Referral Form

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Melanie Rotax

HIPAA Compliant text messaging to patients helps FPA slash call volume

CASE STUDY – HIPAA compliant text messaging to patients eases support staff burden at busy family practice Two-way patient texting helps a Kentucky family practice slash call volume by 22% in four months The top challenge Family Practice Associates of Lexington faced before implementing HIPAA compliant text messaging to patients was what the Director of… Read On

OhMD Team

Implementing effective telehealth options for your practice

In this episode of “The Patient Conversation”, telehealth consultant Sam Lippolis and OhMD CEO Ethan Bechtel share their expectations for the future of telehealth and suggest best practices for delivering patients the best telehealth experience. They cover the importance of nailing down workflows, training providers on technology, and educating patients to adapt to a hybrid… Read On

OhMD Team

Keeping the televisit at the forefront of care after COVID-19

Even as people are becoming more willing to go back into the doctors office for visits, the value of the televisit has left an indelible mark on patients. Though the U.S. has seen a decline in telehealth usage over the last few months with more and more people becoming vaccinated for COVID-19, a recent study… Read On

Melanie Rotax

Access to Telehealth Services for Mental Health Expanded at Ayana Therapy

CASE STUDY –  HOW ONE ORGANIZATION EXPANDED ACCESS TO TELEHEALTH SERVICES FOR MENTAL HEALTH USING OHMD A virtual care center provides access to telehealth services for mental health helping clients with culturally competent therapists using texting and video visits Ayana Therapy was founded in 2018 by CEO Eric Coly, from Senegal, who found his BIPOC… Read On
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