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Patient Experience: 5 Ways to Get and Keep New Patients

Ethan Bechtel

Ethan Bechtel
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OhMD Team

HIPAA Compliant Live Chat – Everything You Need To Know

What is a HIPAA compliant live chat? The Health Insurance Portability and Accountability Act of 1996 enforces healthcare providers maintain and transmit patient protected health information (PHI) confidentially at all times. In most cases, a chat system will save all of the sent messages and allow employee from the chat company to read back through… Read On
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OhMD Team

Patient Engagement Software Will Improve Your Practice

What is patient engagement? Patient engagement is the collaboration between provider and patient to improve patient health outcomes. Individuals using health services are increasingly asking for more responsive and transparent healthcare systems. It is no secret patients want to be involved in their care. According to several studies, those who play a role in making… Read On
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OhMD Team

Patient Relationship Management – Communication Is Key

Patient relationship management is an essential aspect of all successful practices. In business, customer relationship management plays an integral role in the success of all companies. Businesses depend on keeping customer relationships intact and increasing consumer loyalty. In the healthcare industry maintaining patient relations is even more important, often resulting in an increase in revenue… Read On
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OhMD Team

Secure Clinical Communication in Health Systems

As the methods of communication rapidly evolve, implementing text messaging in your practice grows in importance. Secure clinical communication allows patients and providers to correspond immediately and can largely impact health outcomes by increasing interaction between providers. To administer the best possible care, health providers need convenient access to both protected health information (PHI) and… Read On
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