Artera and OhMD are known for their excellence in improving patient communication using technology, and many have wondered how the two stack against each other. While both offer modern communication tools, their approaches differ significantly. Here’s what you need to know to make an informed decision.

Comparing Artera’s Pricing and Features vs. OhMD

Why Artera Pricing Isn’t Public and What That Means

Artera’s features are highly customized, where multiple individual products are offered alongside bundled products like Harmony, Virtual Agents, and Patient Access. These solutions often mean complex integrations and higher costs of ownership, which is why Artera’s pricing is not published. 

OhMD’s pricing works differently. Pricing starts at $300/month and includes core features such as two-way SMS with patients and text-enabled landline. This simplicity makes OhMD more accessible to smaller organizations that want to improve communication without a longer implementation timeline. 

What Artera and OhMD Have in Common

Both platforms offer:

• HIPAA-compliant communication

• Workflow automation tools

• Appointment reminders

• Patient intake and scheduling

• EHR and PM integrations

• Reporting and analytics

Artera is designed to conduct communications across large systems. Its solutions are thorough and AI-driven: think autonomous agents, smart inboxes, and multi-step workflows.

OhMD is built for human-centered communication. It reduces friction between providers and patients by implementing tools such as text-based intake and automated responses. It’s truly a simple and secure way to connect with patients.

The OhMD Approach: Text-First, Patient-Centered

OhMD’s product focus is two-way texting, meant to reduce the number of calls your team handles and allows your patients to reach you without logging into a portal. Patients are able to schedule appointments, ask questions, get reminders, all through HIPAA-compliant messaging. Features like Autopilot let you automate common questions and workflows, then hand off to a staff member when needed. This hybrid model saves time without sacrificing the personal touch.

Texting vs. Phone Calls: What the Data Says

• 98% of text messages are opened (Entrepreneur)

• 85% of people want to reply to texts from businesses (Twilio)

• 80% of Americans do not answer unknown calls (Pew Research)

• 9 out of 10 people prefer messaging for business communication (Twilio)

These numbers show a clear shift toward messaging over phone calls, and OhMD is built around this shift. Instead of making texting a secondary option, it’s the default. That means fewer missed connections and faster resolutions for your patients and staff.

Final Thoughts: Artera vs. OhMD

Artera is a platform built for large systems that want to automate communication across departments and care journeys. Its flexibility is suited for organizations with a complex infrastructure and a need for enterprise-grade automation.  

OhMD, in contrast, is a fast-to-launch platform focused on improving patient communication through secure texting and automation. It delivers strong results without requiring a big engineering lift, making it a smart choice for smaller teams or independent practices.

Disclaimer

The information provided on this pricing page is intended for information purposes only. All data regarding our competitors’ products and services, including pricing and features, has been obtained from publicly available sources and is accurate to the best of our knowledge as of the date of publication. We make no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of this information.

Comparative statements are based on our analysis and are not endorsed or verified by our competitors. Prices and features may vary based on specific circumstances, regions, and time of purchase. Please verify all information directly with the respective companies before making any purchasing decisions.

This page is not intended to mislead or disparage any competitor’s products or services. If you believe any information is incorrect or misleading, please contact us at web@ohmd.com, and we will review and update the information as necessary.