The Altera TouchWorks texting integration built for practices tired of phone tag, hold music, and typing the same note twice

OhMD's native Altera TouchWorks integration turns two-way texting into part of your EHR workflow, not a separate app your staff has to remember to check. Patients get secure texts, video visits, and digital forms; your team gets automatic patient syncing and one-click chart updates, so nothing falls through the cracks. It's a big reason over 50,000 healthcare organizations trust OhMD for patient communication that's easier to run than other platforms on the market.

Why do healthcare organizations use OhMD and Altera?

A doctor looking at a patient's health record on a tablet.

Auto-sync patient records

Two-way secure texting, tied to the chart

One-click documentation

Patients in Touchworks sync to OhMD

As patients are added to or updated in Altera Touchworks, OhMD captures those changes too — pulling in name, DOB, mobile number, and MRN so your staff can find and connect with patients quickly.

Why do healthcare organizations use OhMD and Altera?

A doctor looking at a patient's health record on a tablet.

Auto-sync patient records

Two-way secure texting, tied to the chart

One-click documentation

Patients in Touchworks sync to OhMD

As patients are added to or updated in Altera Touchworks, OhMD captures those changes too — pulling in name, DOB, mobile number, and MRN so your staff can find and connect with patients quickly.

Why do healthcare organizations use OhMD and Altera?

A doctor looking at a patient's health record on a tablet.

Auto-sync patient records

Two-way secure texting, tied to the chart

One-click documentation

Patients in Touchworks sync to OhMD

As patients are added to or updated in Altera Touchworks, OhMD captures those changes too — pulling in name, DOB, mobile number, and MRN so your staff can find and connect with patients quickly.

Most popular use cases

Most popular use cases

Use case 1

Two-Way Patient Communication

Patients can text your existing landline with questions, schedule appointments, or request prescription refills. Since texts go to a secure inbox, providers resolve non-urgent issues without tying up phone lines.

Use case 1

Two-Way Patient Communication

Patients can text your existing landline with questions, schedule appointments, or request prescription refills. Since texts go to a secure inbox, providers resolve non-urgent issues without tying up phone lines.

Use case 2

Automated Appointment Reminders & Intake

Broadcast and automated text messages drastically reduce no-show rates. Practices can also send secure web-based links for digital intake forms, allowing patients to fill out paperwork directly from their smartphones.

Use case 2

Automated Appointment Reminders & Intake

Broadcast and automated text messages drastically reduce no-show rates. Practices can also send secure web-based links for digital intake forms, allowing patients to fill out paperwork directly from their smartphones.

Use case 3

Clinical Team Collaboration

Providers can instantly exchange Protected Health Information (PHI) like test results and coordinate care without violating HIPAA guidelines.

Use case 3

Clinical Team Collaboration

Providers can instantly exchange Protected Health Information (PHI) like test results and coordinate care without violating HIPAA guidelines.

Use case 4

Secure Telehealth & Image Sharing

Providers and patients can exchange photos of rashes or injuries in real-time. Clinicians can also use secure text messaging to launch video consultations, providing a faster, more accessible alternative to portal logins.

Use case 4

Secure Telehealth & Image Sharing

Providers and patients can exchange photos of rashes or injuries in real-time. Clinicians can also use secure text messaging to launch video consultations, providing a faster, more accessible alternative to portal logins.

Stop playing phone tag this month

Start texting patients from one shared inbox — no apps or portals for patients, and your team is live in about three weeks.

Stop playing phone tag this month

Start texting patients from one shared inbox — no apps or portals for patients, and your team is live in about three weeks.