OhMD
OhMD is a HIPAA-compliant patient communication platform that helps physician practices reduce call volume and eliminate phone tag through two-way texting, AI voice automation, and seamless EHR integrations.
Main features
AI voice, AI text messaging, secure texting, and workflows across those same patient needs
Voice and text automation for inbound and outbound patient communication
Automates routine patient requests and escalates complex issues to staff with context
Built to reduce phone burden while connecting calls, texts, workflows, inboxes, and teams
Assort Health
Assort Health provides specialty-trained AI voice agents that automate complex healthcare operations like scheduling, patient intake, triage, and follow-ups.
Main features
AI voice agents for scheduling, intake, referrals, triage, billing, follow-up, FAQs, and more
Voice-first automation for high-volume patient access workflows
Automates routine patient conversations
Built to reduce manual phone work across common patient needs
AI workflow automation or full patient communication platform?
Same patient needs, broader communication layer.
Assort Health and OhMD both help healthcare organizations automate common patient needs like scheduling, intake, referrals, triage, billing, follow-up, FAQs, and more. The difference is not whether those workflows can be automated. The difference is how broadly the platform supports the patient communication experience around them. Assort Health is centered on AI voice agents for high-volume patient access workflows, while OhMD brings AI voice, AI text messaging, secure texting, workflow automation, and staff handoff together in one communication platform.

Built to connect the conversation.
For organizations focused primarily on automating phone-based access workflows, Assort Health offers a clear AI voice approach. OhMD is built for teams that need those same workflows to move across calls, texts, inboxes, staff, and systems. That means routine requests can be handled automatically, patients can continue the conversation in the channel that works best, and staff can step in with context when a human needs to take over.

75 minutes per nurse
Voicemail and Follow-Up Time Eliminated
Nurses previously spent 45 minutes listening to voicemails and 30 minutes on follow-up calls per patient, time now freed up entirely by texting
25%
Increase in consultation bookings
Even during the early days of COVID-19, consultation bookings grew by 25% thanks to faster, more reliable patient communication
10 to 15 hours
Staff time saved per day
With 5 minutes saved on each patient interaction and dozens of interactions daily, NRM recovered 10 to 15 hours of staff time every day