OhMD vs. Assort Health vs. OhMD

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OhMD

OhMD is an AI patient communication platform that combines AI voice agents, two-way patient texting, and a shared staff inbox in one system. Practices use OhMD to resolve routine patient requests across phone and text - and to move the conversations that never needed a call off the phone entirely. Best for practices that want to reduce call volume, not just answer calls faster.

Main features

Voice and text AI agents work as one system. Requests that don’t require a call become texts patients answer on their own time

AI agent skills orchestrate intake scheduling, refills, referrals, reminders, and follow-up across both channels

When AI hands off, the conversation lands in a shared staff inbox with full context - not back in a phone queue

One continuous patient thread before, during, and after the visit

Assort Health

Assort Health is a voice AI platform that automates inbound patient calls for specialty practices. Its agents are trained on specialty-specific scheduling logic and payer rules and are built to absorb high call volume and offloading a call center.

Main features

Specialty-trained voice AI for scheduling, intake, triage, referrals, and follow-up

Voice-first - the phone remains the primary patient channel

Configured to each practice’s specialty logic during a multi-week implementation

Escalations route back to existing phone staff and call queues

AI workflow automation or full patient communication platform?

Same patient needs, broader communication layer.

Assort Health and OhMD both help healthcare organizations automate common patient needs like scheduling, intake, referrals, triage, billing, follow-up, FAQs, and more. The difference is not whether those workflows can be automated. The difference is how broadly the platform supports the patient communication experience around them. Assort Health is centered on AI voice agents for high-volume patient access workflows, while OhMD brings AI voice, AI text messaging, secure texting, workflow automation, and staff handoff together in one communication platform.

Built to connect the conversation.

For organizations focused primarily on automating phone-based access workflows, Assort Health offers a clear AI voice approach. OhMD is built for teams that need those same workflows to move across calls, texts, inboxes, staff, and systems. That means routine requests can be handled automatically, patients can continue the conversation in the channel that works best, and staff can step in with context when a human needs to take over.

Busy front desk working answering patient calls

75 minutes per nurse

Voicemail and Follow-Up Time Eliminated

Nurses previously spent 45 minutes listening to voicemails and 30 minutes on follow-up calls per patient, time now freed up entirely by texting

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25%

Increase in consultation bookings

Even during the early days of COVID-19, consultation bookings grew by 25% thanks to faster, more reliable patient communication

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10 to 15 hours

Staff time saved per day

With 5 minutes saved on each patient interaction and dozens of interactions daily, NRM recovered 10 to 15 hours of staff time every day

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Related integrations

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athenahealth

Sync patients, securely communicate with them, then push the chat back to athenaOne in a click.

eClinicalWorks

Patients sync from the EHR to OhMD where you can securely communicate with them.

Office Practicum

Sync patients, securely communicate with them, then push the chat back to Office Practicum in a click.

Related integrations

See all

athenahealth

Sync patients, securely communicate with them, then push the chat back to athenaOne in a click.

eClinicalWorks

Patients sync from the EHR to OhMD where you can securely communicate with them.

Office Practicum

Sync patients, securely communicate with them, then push the chat back to Office Practicum in a click.

Related integrations

See all

athenahealth

Sync patients, securely communicate with them, then push the chat back to athenaOne in a click.

eClinicalWorks

Patients sync from the EHR to OhMD where you can securely communicate with them.

Office Practicum

Sync patients, securely communicate with them, then push the chat back to Office Practicum in a click.

See our other competitiors

Klara

A patient messaging and engagement tool built around ModMed's EMA ecosystem — strongest for practices already on ModMed.

Artera

Artera is a patient communications platform that works to automate the patient journey across text, voice, and the web by combining human and AI intelligence.

See our other competitiors

Klara

A patient messaging and engagement tool built around ModMed's EMA ecosystem — strongest for practices already on ModMed.

Artera

Artera is a patient communications platform that works to automate the patient journey across text, voice, and the web by combining human and AI intelligence.

See our other competitiors

Klara

A patient messaging and engagement tool built around ModMed's EMA ecosystem — strongest for practices already on ModMed.

Artera

Artera is a patient communications platform that works to automate the patient journey across text, voice, and the web by combining human and AI intelligence.

See the difference for yourself

We'd rather show you than tell you. Book a quick overview demo and see what OhMD can do for you.

Book a demo

See the difference for yourself

We'd rather show you than tell you. Book a quick overview demo and see what OhMD can do for you.

Book a demo

See the difference for yourself

We'd rather show you than tell you. Book a quick overview demo and see what OhMD can do for you.

Book a demo