Use Cases

Scheduling, refills, triage, after-hours. See how OhMD agents resolve routine patient conversations on their own, and hand off the ones that need your team.

Appointment Scheduling

AI appointment scheduling for every patient call and text

Refill Calls

Refill requests that don't need a callback

Smart Triage

Route every patient call to the right level of attention, automatically

Patient Intake

Intake forms patients finish before they ever reach the waiting room

Call Overflow

No more busy signals when every line is already taken

After-Hours Coverage

Your office never really closes to patients again

Patient Outreach

Reach every patient on the channel they actually read

Care Gap Closure

Bring overdue patients back without a manual call list