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Waiting Room Texting
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OhMD Team
April 20, 2023
OhMD Call-to-Text Reduces Call Volume by 50% at Farmington Family Practice
Farmington Family Practice triage patient calls with ease, reducing call volume by 50%, using OhMD's Virtual Phone Assistant tool.
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OhMD Team
April 19, 2023
Maximizing Your Referral Management Strategy With Simplicity
OhMD just fixed patient referrals. Improve efficiency and patient outcomes with a lightning fast referral process.
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OhMD Team
April 13, 2023
Secure your place in your patient’s phone contacts list
Whether you're calling or texting patients at your practice, you need to have patients add your number to their phone contacts list.
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OhMD Team
April 5, 2023
The value of an EHR Integration in a patient communication platform
For a better workflow at your practice, consider what an EHR integration would look like alongside a patient communication platform.
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OhMD Team
March 30, 2023
How to prepare for a telehealth visit
Wondering how to prepare for a telehealth visit? We've compiled a couple of key suggestions for making the most of your visits.
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OhMD Team
March 22, 2023
The Value of a Healthcare Contact Center
The advantages of healthcare contact centers for improving patient communication, reducing call volume and tips for how to choose one.
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OhMD Team
March 15, 2023
How to create a cancellation policy for your healthcare practice
A cancellation policy helps protect your practice efficiency and bottom line. Create your policy today with OhMD's tips and quick templates.
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OhMD Team
March 8, 2023
Reduce call volume with call routing and menu options
Call volume is a pain point for many practices. Adding call routing and call menu options can help triage calls to improve patient satisfaction and ease the burden on staff.
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OhMD Team
March 1, 2023
Patient scheduling – how to improve with texting
Getting patients in for appointments oftentimes comes with a bit of difficulty. Whether you are trying to schedule preventative visits or see sick patients, getting in touch with patients can be laborious. This is especially true if you are using calling as your primary method of communication with patients. Managing patient scheduling, along with other…
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OhMD Team
February 22, 2023
The benefits of asynchronous messaging for healthcare
More than ever, asynchronous messaging is becoming the standard in healthcare. But why should you use it, and how? Here's our take.
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OhMD Team
February 15, 2023
Building a telemental health practice
Telemental health is convenient, and decreases barriers to seeking care. Get tips on starting your own telemental health practice.
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OhMD Team
February 8, 2023
How ISJI cut phone call time by 66% using OhMD to confirm appointments by text
Integrated Spine & Joint Institute streamlined their pre-screen and appointment confirmation processes using OhMD's HIPAA-compliant text messaging platform reducing their call volume by 66% and increasing revenue by slashing missed appointments.
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OhMD Team
February 1, 2023
Patient texting: How to get your patients to hang up the phone and text you instead
Patient texting has been a game changer-- forget missed calls or waiting on hold. Let's dive into getting patients to text your practice.
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OhMD Team
January 19, 2023
Why Choose a Business Credit Card vs Personal Card for My Healthcare Practice?
As a healthcare practitioner, choosing the right credit card is important for managing your practice’s finances. In this post, we’ll explore the benefits and key differences of using a business credit card vs. personal card for your healthcare practice, including separation of personal and business finances, potential liability issues, credit score impact, and increased spending…
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OhMD Team
January 18, 2023
The Healthcare Professional’s Guide to Secure Live Chat Solutions
Have you ever had a package go missing or had questions about an item you wanted to buy? Live website chat may have been your go-to solution to get answers. In the healthcare setting, tools like this could come in handy, but very few were built with healthcare providers specifically in mind. If you have…
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OhMD Team
January 4, 2023
How To Choose a Business Credit Card for Your Practice
Almost every physician in private practice today understands the fear that comes with revenue disruption. For dermatologists, plastic surgeons and doctors in many other fields, the pandemic stalled business. Though it was scary for all, those with credit lines had a safety net. A business credit card is an essential tool because it allows you…
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OhMD Team
December 2, 2022
How to start a medical practice and technologies to get you moving quicker
You probably are well aware of the benefits of deciding to start a medical practice. Amongst many factors, one in particular stands out: Autonomy. Starting your own medical practice is no easy task. But the freedom that comes with opening your own practice is convincing enough for many. If you’re looking to start a medical…
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OhMD Team
November 17, 2022
Gaining productivity in healthcare teams
Your time is at a premium as part of a healthcare team. Achieve more with less. Less time, less effort, less expense. We'll show you how.
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OhMD Team
October 21, 2022
Central Mass Podiatry transcends the healthcare call center
CASE STUDY – IMPROVING STAFF EFFICIENCY AND CUTTING CALL VOLUME Without needing to hire a healthcare call center, this podiatry group increased marketing efforts while seamlessly handling call volume between two locations. CHALLENGES SOLUTIONS RESULTS In early 2022, staff at Central Mass Podiatry were spending over 5 hours on the phone each day with patients…
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OhMD Team
October 13, 2022
Performing medical chart reviews ahead of scheduled appointments
Putting pre-visit planning into practice has proven to positively impact medical practices time and time again. In fact, medical chart reviews can increase office efficiency and save staff time- up to 30 minutes per day. When put into context, that means that a practice with 220 work days per year, where a health care provider’s…
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