Kate Slomkowski

Free up more time for patient care with OhMD Smart Assignments

Healthcare practices are flooded with patient messages every day. The challenge isn’t just the volume, it’s figuring out who should respond. From prescription refill requests to scheduling and billing, messages can get stuck in the wrong inbox, costing staff valuable time. That’s why we built OhMD Smart Assignments, powered by our AI agent, Nia. This… Read On

Olivia Roche

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

Olivia Roche

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

Kate Slomkowski

Gaining productivity in healthcare teams

Your time is at a premium as part of a healthcare team. Achieve more with less. Less time, less effort, less expense. We'll show you how. Read On

Kate Slomkowski

Improving population health management with advanced patient communication

Population health management is becoming an ever-popular topic of conversation, and for good reason. If implemented correctly, it would mean great outcomes for patients and providers alike. Advancing population health allows providers to better serve their patient population by meeting patients where they are. Managing health concerns while they are not dire means less patients… Read On

Ethan Bechtel

Referral Management made easy with OhMD

For specialist practices, good referral management is critical in acquiring new patients. That’s why it is so important to make the referral process seamless. Whether it’s a provider or a patient as the point of contact in the referral, there are many steps to get to the point of scheduling an appointment. Studies show it… Read On

Ethan Bechtel

How does poor communication affect patient care?

Many times when people connect with us at OhMD, they are looking to add new tools to communicate with patients. The underlying issue that is uncovered 95% percent of the time is that they aren’t just looking for a communication tools. They are looking to solve for the impact of poor communication on patient care.… Read On

Melanie Rotax

Preventive visits and ways to engage patients in healthcare

Engaging patients in healthcare is much easier said than done. At the beginning of the COVID-19 pandemic, many people were scared to go to the doctor or hospital for fear of exposure. In spite of the risk the pandemic poses, it is still necessary to monitor overall health. Preventative care appointments, like regular checkups, cancer… Read On

Melanie Rotax

8 ways to improve the management of patient centered care

The management of patient centered care can make or break the healthcare experience. We all strive to center the visit on the patient, but there are many moving pieces to the care experience that can put us off target. There are things you can do, today, to improve the experience that will keep your patients… Read On

Melanie Rotax

How to Improve Patient Experience: Best Practices & Tips

Patient experience best practices are what we, in healthcare, are always seeking out. Making the care process more accessible, enjoyable, and comfortable are frequently topics of discussion for healthcare providers and staff. With emerging options for care that the patient can choose from, we must strive for the best experience whether it is virtual or… Read On

Ethan Bechtel

Patient Referral Forms: What They Are & How to Improve Them

What is a patient referral form? A patient referral form is a document that a primary care provider (PCP) or referring physician uses to recommend a patient to a specialist or another healthcare provider. These forms typically include key clinical details like the reason for the referral, relevant medical history, insurance information, and provider contact… Read On

Melanie Rotax

OhMD vs Video-First Telehealth Companies

In recent months, software companies have been rushing to roll out video conferencing to meet a growing demand for telehealth companies during the COVID-19 pandemic. While it is an invaluable resource, video alone can’t satisfy the needs of a high functioning medical practice. That’s why, according to Press Ganey, an increasing amount of patients across… Read On

Melanie Rotax

Prepare Patients for Video Visits

OhMD built the video visit tool to be user-friendly for patients and providers, but a lot of patients are new to telehealth and need some help getting started. Below are some simple ways to prepare patients for video visits. Prepare Patients with a Pre-Video Visit Saved Reply One way to help prepare a patient is… Read On

Melanie Rotax

What’s a Virtual Waiting Room? Definition & How They Work

With the spread of COVID-19, medical practices across the US have had to implement new social-distancing procedures, like virtual waiting rooms, to protect the health of their patients and staff. What is a Virtual Waiting Room? A virtual waiting room is a modern alternative to the traditional waiting area, allowing patients to check in for… Read On

Ethan Bechtel

The care coordination platform you’ve been looking for

What is care coordination? Care coordination can be defined as the management of a patient’s health care between two or more participants (often including providers, specialists, and the patient) involved in patient care. Organized care is the product of providers exchanging information about a patient’s treatment plan. This includes coordinating all necessary resources to provide… Read On

OhMD Team

Efficient Doctor-Patient Communication

The single largest budget item for hospitals is labor costs, which can represent as much as 50% or more of the expense budget.  In small practices staff salary and benefits account for up to 30% of overhead expenses.  To get the most out of their largest line item, large and small healthcare organizations alike should… Read On

OhMD Team

Texting for Care Coordination

Roughly 85% of healthcare spending currently goes toward the treatment of patients with chronic conditions, and two thirds of all Medicare dollars spent are on those with 5 or more chronic disease states.  For chronically ill patients, effective care coordination is essential to producing positive outcomes and reducing costs.  An mHealth Intelligence article published in… Read On