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Waiting Room Texting
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OhMD Team
April 6, 2022
Provider burnout and the benefits of technology
Burnout and compassion fatigue have been hot topics in the news since the rise of COVID-19. Especially important is the effect the pandemic has had on medical professionals and the rise of physician burnout. As cases of COVID-19 rose, attention to physician mental health fell by the wayside. It’s time to return focus to the…
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OhMD Team
April 5, 2022
Patient Tagging: A patient case management tool
Managing patient preferences, chronic conditions, and referral sources can be a lot to keep track of. But, having a log of this information can be very helpful when it comes to providing satisfactory patient-centered care. A patient case management tool can make all the difference. What if you could make individual identifiers for each patient?…
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OhMD Team
March 21, 2022
How to triage patient phone calls from your desktop
Triage patient phone calls with OhMD Patient Calling feature and call patients directly from your computer using your office number.
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OhMD Team
March 3, 2022
Direct primary care patient satisfaction improvement tips
Direct primary care patient satisfaction. How do we improve it? When wait times are getting longer, patient management is getting harder, and people are struggling to access the care and attention they need, the direct primary care model is designed to put the patient satisfaction and communication at the forefront. We’ll provide you an understanding…
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OhMD Team
March 3, 2022
Your new go-to HIPAA compliant medical answering service
A HIPAA compliant medical answering service is the answer to overwhelming numbers of patient phone calls. OhMD’s Call-to-Text will allow you to manage call volume with a more convenient workflow. A healthcare answering service makes it possible for your medical practice to offer extraordinary patient care while maintaining compliance with HIPAA standards. How does an…
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OhMD Team
March 2, 2022
Tips and Technologies to Lead as a Patient Access Manager
As a patient access manager, you act as an ambassador for the patient. It isn’t a job to be taken lightly. You are there at the start of their care journey. When patients first step into the door of a healthcare organization, it can be overwhelming and sometimes scary. You are on the front lines…
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OhMD Team
March 2, 2022
What is patient centered care?
When patients walk into your office, you want them to feel immediately at-ease. That’s why you have comfortable seating, friendly front desk staff, and magazines to pass the time. You may not realize this, but you are already taking some of the first steps to engaging in patient-centered care. As you can imagine, patients want…
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OhMD Team
February 16, 2022
Choosing the right text to landline option for your practice
Text to landline service. You might see or hear that and say, what does that mean? Why do I care? Most importantly, how does it help me? Exactly like it sounds, text to landline means that people can send SMS and MMS messages to your landline phone number. Software like OhMD allows you to see…
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OhMD Team
February 7, 2022
How online intake forms will save you time and energy
Imagine a world where you were given the opportunity to complete online intake forms ahead of time and review them on your own terms.
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OhMD Team
February 7, 2022
8 ways to improve the management of patient centered care
The management of patient centered care can make or break the healthcare experience. We all strive to center the visit on the patient, but there are many moving pieces to the care experience that can put us off target. There are things you can do, today, to improve the experience that will keep your patients…
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OhMD Team
February 7, 2022
10 tips for launching your telehealth marketing plan
Choosing how to introduce a new telehealth marketing plan may be a looming decision – but it doesn’t have to be. What people don’t realize is that the technology used in telehealth can be similar or identical to the technology we use in our day-to-day lives. When most people think of telehealth, they automatically think…
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OhMD Team
February 7, 2022
5 patient experience best practices
Patient experience best practices are what we, in healthcare, are always seeking out. Making the care process more accessible, enjoyable, and comfortable are frequently topics of discussion for healthcare providers and staff. With emerging options for care that the patient can choose from, we must strive for the best experience whether it is virtual or…
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OhMD Team
February 7, 2022
Physician patient relationships – How to form lasting bonds
Developing and maintaining patient physician relationships is critical to the success of a practice. Developing that crucial personal relationship with a patient can be easier said than done. Here are some tenants to abide by when looking to build a strong rapport with patients. Physician patient relationships rely on great communication A recent study found…
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OhMD Team
February 2, 2022
Healthcare chatbot – it’s here to stay
In a rapidly digitizing world, artificial intelligence (AI) continues to revolutionize numerous industries. A technology that’s proving particularly transformative is chatbots. These digital assistants interact in human-like ways, answering queries, providing information, and performing tasks in an array of professional contexts. Healthcare is one such industry where chatbots have begun to make a significant impact,…
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OhMD Team
November 18, 2021
What is V1C (Virtual First Care)?
Where did it all start? V1C or virtual first care is emerging as a fresh-faced healthcare solution during an era of social distancing and consumer choice. Over the past year, brick and mortar businesses in many industries, including healthcare, have transitioned to virtual business models to accommodate both staff working from home and patients seeking…
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OhMD Team
October 22, 2021
Medical Billing and Coding Tips and Tricks
Billing for services is not always easy in healthcare, so we went straight to the experts for some medical billing and coding tips and tricks so you can be sure you’re not leaving money on the table. Svast helps healthcare providers improve financial performance with certified billers, coders and best-in-class processes for revenue cycle management.…
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OhMD Team
October 4, 2021
Telehealth: Building trust with patients
In telehealth, building trust with patients is critical. These days, it’s entirely possible that your first time meeting a new patient could be a virtual experience. How do you make a good first impression, make the patient feel comfortable and offer the same standard of care you would in person? Without the opportunity to meet…
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OhMD Team
September 2, 2021
Asynchronous messaging for mental health providers is a game-changer
Asynchronous messaging for mental health is becoming a must-have for clinics around the country. The United States is seeing more people seek out mental health care than ever before. As the stigma around seeking help when people need it most continues to fade, mental health clinics are finding new ways to provide the best possible care.…
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OhMD Team
August 3, 2021
Automation in healthcare proves key for Pediatric Care of Ogden
CASE STUDY – AUTOMATION AND BULK APPOINTMENT REMINDERS GIVES STAFF SUPERPOWERS CHALLENGES SOLUTIONS RESULTS A pediatric practice offers busy parents more convenience with two-way texting and automated appointment scheduling Pediatric Care of Ogden has found success with automation in healthcare, automating repetitive tasks while still prioritizing a personalized patient experience. Before Pediatric Care of Ogden…
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OhMD Team
July 21, 2021
Creating fierce patient loyalty in healthcare through hyper-personalization
Building patient loyalty in healthcare is becoming increasingly more important as competition continues to grow within the marketplace. In a world where convenience is king, delivering high quality care when and how the patient wants it can help to ensure someone continues to come back to your practice. But how do you do it? Ed…
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