Introducing Nia! A voice AI assistant for answering patient calls.
OhMD Patient Communication Platform
  • Features

    The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
    Physician Practice Text-enabled landline for texting and video Multi-location Practice Centralized texting across facilitiesCall Center Patient texting hub for hospitals & health systems
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    API Improving the patient experience, product updates, and moreCase Studies Practices thriving with OhMDEHR Integrations Connecting OhMD to your EHR
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  • Features
  • The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
  • Grow Your Practice
  • Improve Your Bottom Line
  • Streamline Communication
  • Keep Patients Healthy
  • Waiting Room Texting
  • Resources
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  • EHR Integrations
  • Blog
  • News
  • Careers
  • FAQs
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OhMD Team

February 11, 2025

Webinar Replay: 3 Proven Strategies to Improve the Patient Experience & Reduce Call Volume

Is improving patient experience one of your practice’s new years resolutions? You aren’t alone. Many practices are experiencing the difficulty of providing top notch care, while juggling time-consuming manual processes and keeping up with never ending phone calls.  Greg Tavolacci, Head of Growth at OhMD, took a deep dive into what the nation’s leading practices… Read On

OhMD Team

May 18, 2023

Preventing burnout in healthcare by maximizing the use of technology

By now, most people are well aware that healthcare organizations have been facing persistent issues with low staffing rates since the start of the COVID-19 pandemic. The staffing shortage is expected to continue through the year, partially due to widespread burnout and high turnover rates. This shortage has resulted in increased efforts regarding preventing burnout… Read On

OhMD Team

November 17, 2022

Gaining productivity in healthcare teams

Your time is at a premium as part of a healthcare team. Achieve more with less. Less time, less effort, less expense. We'll show you how. Read On

OhMD Team

October 13, 2022

Performing medical chart reviews ahead of scheduled appointments

Putting pre-visit planning into practice has proven to positively impact medical practices time and time again. In fact, medical chart reviews can increase office efficiency and save staff time- up to 30 minutes per day. When put into context, that means that a practice with 220 work days per year, where a health care provider’s… Read On

OhMD Team

September 15, 2022

Overcoming FQHC challenges with staffing

Federally Qualified Health Centers (FQHCs) face many obstacles when it comes to providing the best possible patient experience. By definition, an FQHC attends to populations that are generally underserved by other healthcare groups. This includes patients who are on both Medicare and Medicaid, as well as rural and migrant populations. Since 2000, the number of… Read On

OhMD Team

May 26, 2022

How does poor communication affect patient care?

Many times when people connect with us at OhMD, they are looking to add new tools to communicate with patients. The underlying issue that is uncovered 95% percent of the time is that they aren’t just looking for a communication tools. They are looking to solve for the impact of poor communication on patient care.… Read On

OhMD Team

April 6, 2022

Provider burnout and the benefits of technology

Burnout and compassion fatigue have been hot topics in the news since the rise of COVID-19. Especially important is the effect the pandemic has had on medical professionals and the rise of physician burnout. As cases of COVID-19 rose, attention to physician mental health fell by the wayside. It’s time to return focus to the… Read On

OhMD Team

March 21, 2022

How to triage patient phone calls from your desktop

Triage patient phone calls with OhMD Patient Calling feature and call patients directly from your computer using your office number. Read On

OhMD Team

June 8, 2020

OhMD vs Video-First Telehealth Companies

In recent months, software companies have been rushing to roll out video conferencing to meet a growing demand for telehealth companies during the COVID-19 pandemic. While it is an invaluable resource, video alone can’t satisfy the needs of a high functioning medical practice. That’s why, according to Press Ganey, an increasing amount of patients across… Read On

OhMD Team

June 14, 2017

Three iOS and Android Apps that will Increase Physician Productivity

In September I went to the International Conference on Physician Health in Boston. My intern and I interviewed approximately 130 different healthcare professionals and providers on their favorite mobile apps to use on the job. About 60% of the providers I spoke with were internal medicine physicians and 40% were specialists. One complaint that kept coming up was… Read On

OhMD Team

January 4, 2017

Physician Burnout in 2017

Physician Burnout On The Rise Physicians today are consistently being asked to do more with less. Increasing RVU demands mean less time with patients and more time outside of clinic hours finishing notes and following up on patient phone calls. I’ve spoken with physicians who spend in excess of 3 hours on administrative work AFTER… Read On
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