Melanie Rotax

How to Ask for Patient Reviews

So you’re asking yourself, how to ask patients for reviews? You’ve come to the right place. The shaping of your medical practice’s online reputation is happening whether you are managing it or not. Your prospective patients make snap judgements about you based on the first things they see when they search the web. Word of… Read On

Ethan Bechtel

Improving patient experience key to compete with Amazon Care

Improving patient experience is something we are all striving for. Unfortunately there is no magic formula to make it happen. Every facility is different, there are nuances to every population served, and there are countless factors for the individual that make improving patient experience really difficult. While we are taking steps toward a value-based care… Read On

Ethan Bechtel

Amazon Care and the future of value based care

Ethan Bechtel, OhMD CEO, recently sat down with John Lynn, Founder and Chief Editor at healthcareittoday.com for “The Patient Conversation” to discuss an important shift in healthcare from fee for service to value based care. They also delve into the expected impacts of Amazon Care on the healthcare industry, suggesting ways for smaller scale medical… Read On

Ethan Bechtel

Google reviews are important for your patient practice

As it turns out, Google reviews are pretty powerful when it comes to growing your patient practice. We learned why Google reviews and your practice’s Google My Business page are critical components of the success of your patient practice in a recent discussion on the topic. OhMD CEO, Ethan Bechtel recently sat down with Matt… Read On

Ethan Bechtel

Patient Referral Forms: What They Are & How to Improve Them

What is a patient referral form? A patient referral form is a document that a primary care provider (PCP) or referring physician uses to recommend a patient to a specialist or another healthcare provider. These forms typically include key clinical details like the reason for the referral, relevant medical history, insurance information, and provider contact… Read On

Melanie Rotax

OhMD vs Video-First Telehealth Companies

In recent months, software companies have been rushing to roll out video conferencing to meet a growing demand for telehealth companies during the COVID-19 pandemic. While it is an invaluable resource, video alone can’t satisfy the needs of a high functioning medical practice. That’s why, according to Press Ganey, an increasing amount of patients across… Read On

Melanie Rotax

Prepare Patients for Video Visits

OhMD built the video visit tool to be user-friendly for patients and providers, but a lot of patients are new to telehealth and need some help getting started. Below are some simple ways to prepare patients for video visits. Prepare Patients with a Pre-Video Visit Saved Reply One way to help prepare a patient is… Read On

Melanie Rotax

Telehealth Reimbursement for Therapists

On April 30, 2020, the Center for Medicare & Medicaid (CMS) announced they will extend telehealth reimbursement to include therapist providers. This update is long-awaited by therapy practices nationwide who have struggled to stay in touch with clients due to COVID-19. Telehealth Reimbursement Changes The announcement covers a series of new directives to connect all… Read On

Melanie Rotax

What’s a Virtual Waiting Room? Definition & How They Work

With the spread of COVID-19, medical practices across the US have had to implement new social-distancing procedures, like virtual waiting rooms, to protect the health of their patients and staff. What is a Virtual Waiting Room? A virtual waiting room is a modern alternative to the traditional waiting area, allowing patients to check in for… Read On

Melanie Rotax

Zoom vs OhMD Telehealth

The use of telehealth services has skyrocketed since the beginning of the COVID-19 pandemic. Accordingly, the Department of Health and Human Services (HHS) announced the loosening of enforcement of specific HIPAA fines for remote telehealth services. As providers continue to search for the best software to offer their services remotely, many wonder about Zoom and… Read On

Melanie Rotax

Telehealth vs. Telemedicine vs. Telecare: What’s the Difference?

Virtual care has rapidly expanded in recent years, driven by the COVID-19 pandemic and evolving patient expectations. Today, healthcare delivery is no longer limited to in-person appointments. Instead, patients and providers alike are turning to remote solutions that offer flexibility, convenience, and safety. With this shift has come a wave of new terminology—terms like telehealth,… Read On

Melanie Rotax

Google Virtual Care Feature

In a blog post released by Google Health’s Director of Product Management Julie Black on Friday, April 10, the search engine announced that due to an uptick in Google searches for telehealth and virtual care, it is releasing a new feature to help users connect with healthcare providers virtually. This tool will enable providers to… Read On

Melanie Rotax

FCC COVID-19 Telehealth Program

Get Funding for Telemedicine through the COVID-19 Telehealth Program On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law which allotted $200 million to the Federal Communications Commission (FCC) to fund health care providers’ use of telehealth tools to fight COVID-19. On April 2, 2020, the FCC initiated… Read On

Melanie Rotax

Telemedicine Codes 2020

A Guide to Telehealth CPT Codes in 2020 In March of 2020 in response to COVID-19, CMS and the White House announced the loosening of regulations around HIPAA and telemedicine codes for 2020, as well as telehealth reimbursement. We will update this article as more news is released. Telemedicine Codes 2020 post COVID-19 On March… Read On

Melanie Rotax

HIPAA compliant telehealth platforms for healthcare providers

In a post COVID-19 world, HIPAA compliant telehealth platforms are in high demand. Here are some telemedicine companies you should consider. Read On

Melanie Rotax

Coronavirus Telehealth

We’ve recently heard from our users about how they use OhMD to protect their staff and patients from the potential spread of both the Coronavirus and the flu. After a few conversations with OhMD users, here’s a list of a few things you can do in your practice with OhMD to use telehealth to help… Read On

Melanie Rotax

Secure Messaging for Healthcare

Secure messaging for healthcare should be at the forefront of every hospital system’s mind. Patient health information must be processed carefully and treated with the utmost importance at all times. Health organizations face risks of receiving large fines (up to $50,000 per incident) should they not secure protected health information (PHI) well. Accordingly, such organizations… Read On

Melanie Rotax

Communication Technology for Nurses and Providers

As instant messaging in healthcare becomes more and more prominent, providers are beginning to use applications that allow them to be more connected with their patients than previously possible. This shift will save time, money, and lives for health organizations all over the world. For this reason, it is important health systems recognize the importance… Read On

Melanie Rotax

HIPAA Compliant Software – The Key to Efficient Practices

By now, you surely know the importance of utilizing a HIPAA compliant software in your health organization. If not, read our blog post that provides an overview of healthcare messaging apps. Once you know the importance of HIPAA compliance software, you need to know the best habits for integrating it with your practice. Accordingly, we… Read On

Melanie Rotax

Texting for seniors is not going anywhere

For many years, texting has ruled as the king of communication. It has been the most common medium for communication, especially among teenagers and young adults. Moreover, older adults have historically been less willing to transition to newer technology. This is no longer the case. Texting for seniors is increasing in popularity, and it is… Read On