Introducing Nia! A voice AI assistant for answering patient calls.
OhMD Patient Communication Platform
  • Features

    The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
    Physician Practice Text-enabled landline for texting and video Multi-location Practice Centralized texting across facilitiesCall Center Patient texting hub for hospitals & health systems
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  • Features
  • The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
  • Grow Your Practice
  • Improve Your Bottom Line
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  • Keep Patients Healthy
  • Waiting Room Texting
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OhMD Team

April 16, 2020

FCC COVID-19 Telehealth Program

Get Funding for Telemedicine through the COVID-19 Telehealth Program On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law which allotted $200 million to the Federal Communications Commission (FCC) to fund health care providers’ use of telehealth tools to fight COVID-19. On April 2, 2020, the FCC initiated… Read On

OhMD Team

March 21, 2020

Telemedicine Codes 2020

A Guide to Telehealth CPT Codes in 2020 In March of 2020 in response to COVID-19, CMS and the White House announced the loosening of regulations around HIPAA and telemedicine codes for 2020, as well as telehealth reimbursement. We will update this article as more news is released. Telemedicine Codes 2020 post COVID-19 On March… Read On

OhMD Team

March 18, 2020

HIPAA compliant telehealth platforms for healthcare providers

In a post COVID-19 world, HIPAA compliant telehealth platforms are in high demand. Here are some telemedicine companies you should consider. Read On

OhMD Team

March 4, 2020

Coronavirus Telehealth

We’ve recently heard from our users about how they use OhMD to protect their staff and patients from the potential spread of both the Coronavirus and the flu. After a few conversations with OhMD users, here’s a list of a few things you can do in your practice with OhMD to use telehealth to help… Read On

OhMD Team

January 2, 2020

Secure Messaging for Healthcare

Secure messaging for healthcare should be at the forefront of every hospital system’s mind. Patient health information must be processed carefully and treated with the utmost importance at all times. Health organizations face risks of receiving large fines (up to $50,000 per incident) should they not secure protected health information (PHI) well. Accordingly, such organizations… Read On

OhMD Team

October 1, 2019

Communication Technology for Nurses and Providers

As instant messaging in healthcare becomes more and more prominent, providers are beginning to use applications that allow them to be more connected with their patients than previously possible. This shift will save time, money, and lives for health organizations all over the world. For this reason, it is important health systems recognize the importance… Read On

OhMD Team

October 1, 2019

HIPAA Compliant Software – The Key to Efficient Practices

By now, you surely know the importance of utilizing a HIPAA compliant software in your health organization. If not, read our blog post that provides an overview of healthcare messaging apps. Once you know the importance of HIPAA compliance software, you need to know the best habits for integrating it with your practice. Accordingly, we… Read On

OhMD Team

October 1, 2019

Texting for seniors is not going anywhere

For many years, texting has ruled as the king of communication. It has been the most common medium for communication, especially among teenagers and young adults. Moreover, older adults have historically been less willing to transition to newer technology. This is no longer the case. Texting for seniors is increasing in popularity, and it is… Read On

OhMD Team

September 12, 2019

Hospital Paging – A Better Communication Solution

Hospital paging is still prevalent in the healthcare industry today. According to a 2017 study in the Journal of Hospital Medicine, nearly 80% of hospitals still use pagers. The pager was a fantastic invention of the mid 1900’s and was a great solution for communication in healthcare. But let’s face it, technology, healthcare, and communication… Read On

OhMD Team

August 27, 2019

HIPAA Compliant File Sharing in Healthcare

HIPAA compliant file sharing and text messaging are revolutionizing the healthcare industry; patients and providers are more connected than ever before. This technology saves health systems tens of thousands of dollars each month and improves health outcomes for patients all across the United States. If saving money and patient lives sounds good to you, read… Read On

OhMD Team

August 5, 2019

Is the eVisit the future of healthcare appointments?

Today, a doctor’s appointment comes in many forms. Whether a patient travels to their provider or schedules an electronic visit, there are many methods for consulting a healthcare professional. As the healthcare industry undergoes changes every day, many people wonder if the future of appointments lies in eVisits. What is an eVisit? Electronic visits can… Read On

OhMD Team

July 31, 2019

Communication in Healthcare is a Necessity

Ensuring positive patient experiences and the highest quality of patient health outcomes requires more than just making diagnoses and performing surgery. Efficient communication plays an integral role in all steps of the healthcare process. Providers must be well-practiced in sharing information with colleagues and having transparent conversations with patients to achieve the best results. Organizations… Read On

OhMD Team

July 24, 2019

Medical Answering Service – Why You Need One

A medical answering service can drastically change the way your practice interacts with patients. Redirect valuable labor hours once wasted trying to get in touch with patients toward the thing that really matters—improving health outcomes. Why you need a medical answering service The most important component of healthcare is providing patients with the best treatment… Read On

OhMD Team

July 16, 2019

HIPAA Compliant Live Chat – Everything You Need To Know

What is a HIPAA compliant live chat? The Health Insurance Portability and Accountability Act of 1996 enforces healthcare providers maintain and transmit patient protected health information (PHI) confidentially at all times. In most cases, a chat system will save all of the sent messages and allow employee from the chat company to read back through… Read On

OhMD Team

July 2, 2019

Secure Clinical Communication in Health Systems

As the methods of communication rapidly evolve, implementing text messaging in your practice grows in importance. Secure clinical communication allows patients and providers to correspond immediately and can largely impact health outcomes by increasing interaction between providers. To administer the best possible care, health providers need convenient access to both protected health information (PHI) and… Read On

OhMD Team

June 14, 2019

Healthcare Messaging Apps – An Overview

There are countless messaging apps available to download right now, but very few are secure enough for medical information. The protected health information (PHI) shared in patient communications requires extra security. As messaging applications become more common, it is crucial to understand the importance of secure conversation with patients through healthcare messaging applications. What to… Read On

OhMD Team

April 23, 2019

CMS Primary Cares – A path forward for primary care

What is CMS Primary Cares? Today, CMS announced a new plan called CMS Primary Cares, which is a plan to reimburse physician practices based on value and outcomes. The goal is to give primary care practices financial incentives to keep patients healthy and out of the emergency department. In rewarding physicians for keeping patients healthy,… Read On

OhMD Team

October 12, 2017

Leveraging OhMD’s Secure Text Messaging Platform for Mental Health / Counseling

We know mental and behavioral health professionals text a lot.  Whether you’re a therapist, social worker, psychologist or psychiatrist, chances are you already text with patients and referring providers.  OhMD is a free, secure platform that offers the convenience of texting without the security risk. Texting with patients: In the counseling field, it’s imperative to… Read On

OhMD Team

October 6, 2017

Leveraging OhMD’s Secure Text Messaging Platform for Concierge and Direct Primary Care

The Concierge Medicine and Direct Primary Care (DPC) models are built on the promise of providing the highest level of service to patients.  Many concierge providers give patients their personal cell phone number so that they can be accessible by text 24/7.  With OhMD you can deliver that same level of accessibility to patients without… Read On

OhMD Team

October 5, 2017

OhMD’s Secure Text Messaging Platform for Primary Care

Primary care practices are the hub of a patient’s medical care.  In a primary care practice providers need to provide a high level of patient care while seeing as many patients as possible, and minimize costs.  What if you had a solution that helped drive patient volume and reduced call volume by up to 30%,… Read On
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