OhMD Team

Webinar Replay: 3 Proven Strategies to Improve the Patient Experience & Reduce Call Volume

Is improving patient experience one of your practice’s new years resolutions? You aren’t alone. Many practices are experiencing the difficulty of providing top notch care, while juggling time-consuming manual processes and keeping up with never ending phone calls.  Greg Tavolacci, Head of Growth at OhMD, took a deep dive into what the nation’s leading practices… Read On

OhMD Team

Top 10 Patient Intake Software Solutions for 2025

The bar is low for managing patient intake efficiently, so the right software can make all the difference. As difficult as it might be to replace the clipboard and paper, you know the importance of streamlining administrative tasks so your physicians can focus on patient care. That’s why finding the best patient intake software is… Read On

OhMD Team

Best HIPAA Compliant Form Builder for 2024

If you’re here, you already understand the importance of protecting your patients’ sensitive information. Using a HIPAA compliant form builder is essential for securely collecting, storing, and managing protected health information (PHI), but it can make any practice run more efficiently. With HIPAA compliant online forms, you can enhance the patient experience, improve data accuracy,… Read On

OhMD Team

What is RCS Chat? The Ultimate Guide

There’s no question about it – communication plays a vital role in better patient experiences in healthcare. But an emerging technology is going to dramatically improve the way healthcare professionals connect with patients. It’s called RCS messaging. Ever heard of it? If you’re like most of us, probably not. Not to worry, we’ll cover everything.… Read On

OhMD Team

Mastering Patient Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On

OhMD Team

OhMD Joins Healthie Harbor Marketplace to Transform Patient Communication

Two-Way HIPAA-Compliant Text Messaging Enhances Healthie’s API-First EHR, Scheduling, and Engagement Solution BURLINGTON, VT, June 10, 2024 – OhMD, a leading patient communication platform, today announced its entry into the Healthie Harbor app marketplace. The integration allows healthcare providers to streamline operations and improve patient experiences by leveraging OhMD’s conversational patient communication software with Healthie’s… Read On

OhMD Team

Unleashing the Potential of Conversational AI in Healthcare

Conversational AI is on the rise. Understand what is available now, what is on the way, and how to use it to boost patient conversations. Read On

OhMD Team

OhMD Celebrated as a 2024 Best Place to Work in Vermont, Leading with Heart in Patient Conversation Innovation

Fostering an Inclusive and Empowering Work Environment Key in OhMD’s Blueprint for Success BURLINGTON, VT, March 28, 2024 – OhMD, a leading patient communication software company, has been named one of Vermont’s Best Places to Work in 2024. This recognition celebrates OhMD’s outstanding efforts in creating a dynamic, inclusive, and supportive environment for its employees. OhMD proudly joins 22 new businesses recognized this year. The award, bestowed… Read On

OhMD Team

Is Zoom HIPAA Compliant?

Is Zoom HIPAA compliant? Diving into the popular video conferencing platform to see if it meets patient communication security requirements. Read On

OhMD Team

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

OhMD Team

Is Dropbox HIPAA Compliant? A Guide

Is Dropbox HIPAA compliant? Learn about data security in healthcare and tips for vetting Dropbox's HIPAA compliance. Read On

OhMD Team

OhMD Announces Notable Technology Investment in Cloud Resiliency Program

OhMD announces major investment in infrastructure and data management Taking strides forward with an unwavering dedication to our customers. As a leader in the healthcare conversation space, OhMD has always strived to offer robust solutions and peace of mind. We recognize the importance of deploying software on a foundation of reliable technology infrastructure. Our unwavering… Read On

OhMD Team

Phone Tree Software Enhancement To Transform Your Practice

Let patients choose their path - text, voicemail, or wait for user - and improve your patient communication. Read On

OhMD Team

Elevate Efficiency with a Virtual Medical Receptionist

Expedite your practice's administrative tasks by implementing a virtual medical receptionist that can transcribe voicemails, intake information and more. Read On

OhMD Team

Payment reminder text message solution gives Primary Care Sports Medicine 900% boost in web payments

Primary Care Sports Medicine uses OhMD Broadcast patient reminder text message feature and call volume drop as web payments skyrocket. Read On

OhMD Team

Enhancing Patient Referral Management: A Paradigm Shift for Healthcare Practices

Patient referral management is a critical aspect of healthcare practices, but it can be daunting. Healthcare providers face numerous issues, on top of an already heavy administrative burden that comes with running a practice. Finding tools that are both easy and effective for your organization is essential– and we’re here to help you make that… Read On

OhMD Team

Ascentist Healthcare Generates over $1.25M in Revenue While Cutting Surgery Wait Times by 96% Leveraging OhMD’s Autopilot

CASE STUDY – Ascentist Healthcare uses OhMD’s Autopilot and two-way texting to establish a program that streamlines the process of scheduling ear tube surgery for children. CHALLENGES SOLUTIONS RESULTS *Based on data from the Care Calculator by Sidecar Health **Comparing Jan-Aug 2023 to the same time period in 2024 Ascentist’s OhMD Story In July 2021,… Read On

OhMD Team

Optimizing Patient Communication: The Key to Efficient Referral Workflows

An efficient patient referral workflow is possible. Leveraging automation for both referring providers and patients, see how you can make it a reality. Read On

OhMD Team

Effective Strategies for Reducing Patient No-Shows

The issue of patient appointment no-shows is a widespread concern for many healthcare providers. It disrupts the flow of the day, impacts productivity, and may result in financial losses. If you’re looking for strategies for reducing patient no-shows, this article has got you covered. How Do You Address a No-Show Patient? Handling a patient who… Read On

OhMD Team

How to Grow Your Medical Practice: Tactics for Attracting New Patients

Growing a medical practice in today’s competitive healthcare landscape can seem daunting. But with the right strategies, attracting new patients and increasing patient retention can be an achievable goal. Here are some answers to the questions you might have about expanding your patient base. 1. How Do You Get New Patients Fast? A crucial strategy… Read On