Devin Mason

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

OhMD Team

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

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Time-Saving Text Templates for Busy Healthcare Professionals

Texting patients will save you time and make your practice run more efficiency. These are some text templates to help propel your practice. Read On

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Mastering patient waitlist management

Patient waitlist management is a vital part of a successful practice—but it's often difficult and clunky. Simplify it with this workflow. Read On

OhMD Team

Preventing burnout in healthcare by maximizing the use of technology

By now, most people are well aware that healthcare organizations have been facing persistent issues with low staffing rates since the start of the COVID-19 pandemic. The staffing shortage is expected to continue through the year, partially due to widespread burnout and high turnover rates. This shortage has resulted in increased efforts regarding preventing burnout… Read On

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The impact of mobile technology in healthcare communication

Mobile technology in healthcare is revolutionizing communication. Secure, mobile-first patient conversations are better with OhMD! Read On

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Why text appointment reminders are an essential tool for healthcare providers

Text appointment reminders can be a valuable tool for businesses of all sizes. By creating a system where customers know their scheduled appointments, they are less likely to miss them or have to wait long periods of time. Additionally, text appointment reminders can help reduce the number of phone calls that need to be made… Read On

OhMD Team

Secure your place in your patient’s phone contacts list

Whether you're calling or texting patients at your practice, you need to have patients add your number to their phone contacts list. Read On

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How to create a cancellation policy for your healthcare practice

A cancellation policy helps protect your practice efficiency and bottom line. Create your policy today with OhMD's tips and quick templates. Read On

OhMD Team

Patient scheduling – how to improve with texting

Getting patients in for appointments oftentimes comes with a bit of difficulty. Whether you are trying to schedule preventative visits or see sick patients, getting in touch with patients can be laborious. This is especially true if you are using calling as your primary method of communication with patients. Managing patient scheduling, along with other… Read On

OhMD Team

The benefits of asynchronous messaging for healthcare

More than ever, asynchronous messaging is becoming the standard in healthcare. But why should you use it, and how? Here's our take. Read On

OhMD Team

Patient texting: How to get your patients to hang up the phone and text you instead

Patient texting has been a game changer-- forget missed calls or waiting on hold. Let's dive into getting patients to text your practice. Read On

OhMD Team

How to start a medical practice and technologies to get you moving quicker

You probably are well aware of the benefits of deciding to start a medical practice. Amongst many factors, one in particular stands out: Autonomy. Starting your own medical practice is no easy task. But the freedom that comes with opening your own practice is convincing enough for many. If you’re looking to start a medical… Read On

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Gaining productivity in healthcare teams

Your time is at a premium as part of a healthcare team. Achieve more with less. Less time, less effort, less expense. We'll show you how. Read On

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Overcoming FQHC challenges with staffing

Federally Qualified Health Centers (FQHCs) face many obstacles when it comes to providing the best possible patient experience. By definition, an FQHC attends to populations that are generally underserved by other healthcare groups. This includes patients who are on both Medicare and Medicaid, as well as rural and migrant populations. Since 2000, the number of… Read On

OhMD Team

Patients don’t have printers: Implementing electronic forms

Are you feeling overwhelmed, burnt out, and frustrated with your current patient communication workflow? If your answer is yes, we’d hazard a guess that you’re still calling your patients. Maybe you’re calling patients for appointment reminders, prescription refills, or general inquiries. You’re probably also expecting patients to complete printable forms prior to their appointment. Both… Read On

OhMD Team

How patient personalization is changing the way we treat patients

In recent years, patient personalization has emerged as one of the most important advances in the shift to a value-based care model. It’s a process of taking into account all the unique aspects of a patient’s medical history in order to make medical decisions in the best interests of that patient. This shift away from… Read On

OhMD Team

Referral Management made easy with OhMD

For specialist practices, good referral management is critical in acquiring new patients. That’s why it is so important to make the referral process seamless. Whether it’s a provider or a patient as the point of contact in the referral, there are many steps to get to the point of scheduling an appointment. Studies show it… Read On

OhMD Team

How does poor communication affect patient care?

Many times when people connect with us at OhMD, they are looking to add new tools to communicate with patients. The underlying issue that is uncovered 95% percent of the time is that they aren’t just looking for a communication tools. They are looking to solve for the impact of poor communication on patient care.… Read On

OhMD Team

8 reasons you should text your patients

Let’s face it: people don’t answer phone calls anymore. This is especially true when people don’t recognize the number calling them. And even if they do recognize the number calling them, there is a high probability that they are not in a situation where they can answer the phone. Voicemail can be even worse, because… Read On