OhMD Team

Say Goodbye to Fax Machines: The Future of Referral Capture

If you work in healthcare, you’re likely all too familiar with the limitations of traditional fax-based referral capture. From lost documents to delays in processing, it can be a frustrating and inefficient process for both your staff and patients. But what if there was a better way? The limitations and inefficiencies of fax-based referrals Fax… Read On

OhMD Team

How to Improve HCAHPS scores with OhMD

Over 4,355 hospitals use the The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to assess care and patient satisfaction. It is a widely used survey that defines a patient’s experience within hospitals across the country. Patient experience and satisfaction is a must. That’s why hospitals across the U.S. look for strategies to… Read On

OhMD Team

Mastering patient waitlist management

Patient waitlist management is a vital part of a successful practice—but it's often difficult and clunky. Simplify it with this workflow. Read On

OhMD Team

Preventing burnout in healthcare by maximizing the use of technology

By now, most people are well aware that healthcare organizations have been facing persistent issues with low staffing rates since the start of the COVID-19 pandemic. The staffing shortage is expected to continue through the year, partially due to widespread burnout and high turnover rates. This shortage has resulted in increased efforts regarding preventing burnout… Read On

OhMD Team

The impact of mobile technology in healthcare communication

Mobile technology in healthcare is revolutionizing communication. Secure, mobile-first patient conversations are better with OhMD! Read On

OhMD Team

Using HIPAA Forms through OhMD

In the world of healthcare, protecting patient privacy and security is of utmost importance. That is where HIPAA forms come into play. HIPAA, or the Health Insurance Portability and Accountability Act, is a federal law that aims to ensure that patient information remains confidential and secure. HIPAA forms provide a framework for achieving such goals.… Read On

OhMD Team

Why text appointment reminders are an essential tool for healthcare providers

Text appointment reminders can be a valuable tool for businesses of all sizes. By creating a system where customers know their scheduled appointments, they are less likely to miss them or have to wait long periods of time. Additionally, text appointment reminders can help reduce the number of phone calls that need to be made… Read On

OhMD Team

OhMD Call-to-Text Reduces Call Volume by 50% at Farmington Family Practice

Farmington Family Practice triage patient calls with ease, reducing call volume by 50%, using OhMD's Virtual Phone Assistant tool. Read On

OhMD Team

Maximizing Your Referral Management Strategy With Simplicity

OhMD just fixed patient referrals. Improve efficiency and patient outcomes with a lightning fast referral process. Read On

OhMD Team

Secure your place in your patient’s phone contacts list

Whether you're calling or texting patients at your practice, you need to have patients add your number to their phone contacts list. Read On

OhMD Team

The value of an EHR Integration in a patient communication platform

For a better workflow at your practice, consider what an EHR integration would look like alongside a patient communication platform. Read On

OhMD Team

How to prepare for a telehealth visit

Wondering how to prepare for a telehealth visit? We've compiled a couple of key suggestions for making the most of your visits. Read On

OhMD Team

The Value of a Healthcare Contact Center

The advantages of healthcare contact centers for improving patient communication, reducing call volume and tips for how to choose one. Read On

OhMD Team

How to create a cancellation policy for your healthcare practice

A cancellation policy helps protect your practice efficiency and bottom line. Create your policy today with OhMD's tips and quick templates. Read On

OhMD Team

Reduce call volume with call routing and menu options

Call volume is a pain point for many practices. Adding call routing and call menu options can help triage calls to improve patient satisfaction and ease the burden on staff. Read On

OhMD Team

Patient scheduling – how to improve with texting

Getting patients in for appointments oftentimes comes with a bit of difficulty. Whether you are trying to schedule preventative visits or see sick patients, getting in touch with patients can be laborious. This is especially true if you are using calling as your primary method of communication with patients. Managing patient scheduling, along with other… Read On

OhMD Team

The benefits of asynchronous messaging for healthcare

More than ever, asynchronous messaging is becoming the standard in healthcare. But why should you use it, and how? Here's our take. Read On

OhMD Team

How ISJI cut phone call time by 66% using OhMD to confirm appointments by text

Integrated Spine & Joint Institute streamlined their pre-screen and appointment confirmation processes using OhMD's HIPAA-compliant text messaging platform reducing their call volume by 66% and increasing revenue by slashing missed appointments. Read On

OhMD Team

Patient texting: How to get your patients to hang up the phone and text you instead

Patient texting has been a game changer-- forget missed calls or waiting on hold. Let's dive into getting patients to text your practice. Read On

OhMD Team

Why Choose a Business Credit Card vs Personal Card for My Healthcare Practice?

As a healthcare practitioner, choosing the right credit card is important for managing your practice’s finances. In this post, we’ll explore the benefits and key differences of using a business credit card vs. personal card for your healthcare practice, including separation of personal and business finances, potential liability issues, credit score impact, and increased spending… Read On