Olivia Roche

Is Zoom HIPAA Compliant?

Is Zoom HIPAA compliant? Diving into the popular video conferencing platform to see if it meets patient communication security requirements. Read On

Olivia Roche

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

Ethan Bechtel

Is Dropbox HIPAA Compliant? A Guide

Is Dropbox HIPAA compliant? Learn about data security in healthcare and tips for vetting Dropbox's HIPAA compliance. Read On

Ethan Bechtel

OhMD Announces Notable Technology Investment in Cloud Resiliency Program

OhMD announces major investment in infrastructure and data management Taking strides forward with an unwavering dedication to our customers. As a leader in the healthcare conversation space, OhMD has always strived to offer robust solutions and peace of mind. We recognize the importance of deploying software on a foundation of reliable technology infrastructure. Our unwavering… Read On

Ethan Bechtel

Phone Tree Software Enhancement To Transform Your Practice

Let patients choose their path - text, voicemail, or wait for user - and improve your patient communication. Read On

Ethan Bechtel

Find a Virtual Medical Receptionist: Duties, Cost & Benefits

Expedite your practice's administrative tasks by implementing a virtual medical receptionist that can transcribe voicemails, intake information and more. Read On

Ethan Bechtel

Payment reminder text message solution gives Primary Care Sports Medicine 900% boost in web payments

Primary Care Sports Medicine uses OhMD Broadcast patient reminder text message feature and call volume drop as web payments skyrocket. Read On

Ethan Bechtel

Patient Referral Management Software: Use Cases, Costs & Where to Find It

Patient referral management is a critical aspect of healthcare practices, but it can be daunting. Healthcare providers face numerous issues, on top of an already heavy administrative burden that comes with running a practice. Finding tools that are both easy and effective for your organization is essential– and we’re here to help you make that… Read On

Ethan Bechtel

Ascentist Healthcare Generates over $1.25M in Revenue While Cutting Surgery Wait Times by 96% Leveraging OhMD’s Autopilot

CASE STUDY – Ascentist Healthcare uses OhMD’s Autopilot and two-way texting to establish a program that streamlines the process of scheduling ear tube surgery for children. CHALLENGES SOLUTIONS RESULTS *Based on data from the Care Calculator by Sidecar Health **Comparing Jan-Aug 2023 to the same time period in 2024 Ascentist’s OhMD Story In July 2021,… Read On

Ethan Bechtel

Optimizing Patient Communication: The Key to Efficient Referral Workflows

An efficient patient referral workflow is possible. Leveraging automation for both referring providers and patients, see how you can make it a reality. Read On

Ethan Bechtel

Effective Strategies for Reducing Patient No-Shows

The issue of patient appointment no-shows is a widespread concern for many healthcare providers. It disrupts the flow of the day, impacts productivity, and may result in financial losses. If you’re looking for strategies for reducing patient no-shows, this article has got you covered. How Do You Address a No-Show Patient? Handling a patient who… Read On

Ethan Bechtel

Time-Saving Text Templates for Busy Healthcare Professionals

Texting patients will save you time and make your practice run more efficiency. These are some text templates to help propel your practice. Read On

Ethan Bechtel

Say Goodbye to Fax Machines: The Future of Referral Capture

If you work in healthcare, you’re likely all too familiar with the limitations of traditional fax-based referral capture. From lost documents to delays in processing, it can be a frustrating and inefficient process for both your staff and patients. But what if there was a better way? The limitations and inefficiencies of fax-based referrals Fax… Read On

Ethan Bechtel

How to Improve HCAHPS scores with OhMD

Over 4,355 hospitals use the The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to assess care and patient satisfaction. It is a widely used survey that defines a patient’s experience within hospitals across the country. Patient experience and satisfaction is a must. That’s why hospitals across the U.S. look for strategies to… Read On

Kate Slomkowski

Mastering patient waitlist management

Patient waitlist management is a vital part of a successful practice—but it's often difficult and clunky. Simplify it with this workflow. Read On

Kate Slomkowski

Preventing burnout in healthcare by maximizing the use of technology

By now, most people are well aware that healthcare organizations have been facing persistent issues with low staffing rates since the start of the COVID-19 pandemic. The staffing shortage is expected to continue through the year, partially due to widespread burnout and high turnover rates. This shortage has resulted in increased efforts regarding preventing burnout… Read On

Ethan Bechtel

The impact of mobile technology in healthcare communication

Mobile technology in healthcare is revolutionizing communication. Secure, mobile-first patient conversations are better with OhMD! Read On

Ethan Bechtel

Using HIPAA Forms through OhMD

In the world of healthcare, protecting patient privacy and security is of utmost importance. That is where HIPAA forms come into play. HIPAA, or the Health Insurance Portability and Accountability Act, is a federal law that aims to ensure that patient information remains confidential and secure. HIPAA forms provide a framework for achieving such goals.… Read On

Kate Slomkowski

Appointment Reminder Texts: Examples & Benefits

Text appointment reminders can be a valuable tool for businesses of all sizes. By creating a system where customers know their scheduled appointments, they are less likely to miss them or have to wait long periods of time. Additionally, text appointment reminders can help reduce the number of phone calls that need to be made… Read On

Kate Slomkowski

OhMD Call-to-Text Reduces Call Volume by 50% at Farmington Family Practice

Farmington Family Practice triage patient calls with ease, reducing call volume by 50%, using OhMD's Virtual Phone Assistant tool. Read On