OhMD Team

Workflow Automation for Healthcare: Autopilot

If you use a workflow automation for healthcare tool like Autopilot, you'll give the best first impression for the patient. Read On

OhMD Team

Preventive visits and ways to engage patients in healthcare

Engaging patients in healthcare is much easier said than done. At the beginning of the COVID-19 pandemic, many people were scared to go to the doctor or hospital for fear of exposure. In spite of the risk the pandemic poses, it is still necessary to monitor overall health. Preventative care appointments, like regular checkups, cancer… Read On

OhMD Team

Provider burnout and the benefits of technology

Burnout and compassion fatigue have been hot topics in the news since the rise of COVID-19. Especially important is the effect the pandemic has had on medical professionals and the rise of physician burnout. As cases of COVID-19 rose, attention to physician mental health fell by the wayside. It’s time to return focus to the… Read On

OhMD Team

HIPAA compliant answering service

A HIPAA compliant medical answering service is the answer to overwhelming numbers of patient phone calls. OhMD’s Call-to-Text will allow you to manage call volume with a more convenient workflow. A healthcare answering service makes it possible for your medical practice to offer extraordinary patient care while maintaining compliance with HIPAA standards. How does an… Read On

OhMD Team

Tips and Technologies to Lead as a Patient Access Manager

As a patient access manager, you act as an ambassador for the patient. It isn’t a job to be taken lightly. You are there at the start of their care journey. When patients first step into the door of a healthcare organization, it can be overwhelming and sometimes scary. You are on the front lines… Read On

OhMD Team

Choosing the right text to landline option for your practice

Text to landline service. You might see or hear that and say, what does that mean? Why do I care? Most importantly, how does it help me? Exactly like it sounds, text to landline means that people can send SMS and MMS messages to your landline phone number. Software like OhMD allows you to see… Read On

OhMD Team

8 ways to improve the management of patient centered care

The management of patient centered care can make or break the healthcare experience. We all strive to center the visit on the patient, but there are many moving pieces to the care experience that can put us off target. There are things you can do, today, to improve the experience that will keep your patients… Read On

OhMD Team

10 tips for launching your telehealth marketing plan

Choosing how to introduce a new telehealth marketing plan may be a looming decision – but it doesn’t have to be. What people don’t realize is that the technology used in telehealth can be similar or identical to the technology we use in our day-to-day lives. When most people think of telehealth, they automatically think… Read On

OhMD Team

5 patient experience best practices

Patient experience best practices are what we, in healthcare, are always seeking out. Making the care process more accessible, enjoyable, and comfortable are frequently topics of discussion for healthcare providers and staff. With emerging options for care that the patient can choose from, we must strive for the best experience whether it is virtual or… Read On

OhMD Team

Automation in healthcare proves key for Pediatric Care of Ogden

CASE STUDY – AUTOMATION AND BULK APPOINTMENT REMINDERS GIVES STAFF SUPERPOWERS CHALLENGES SOLUTIONS RESULTS A pediatric practice offers busy parents more convenience with two-way texting and automated appointment scheduling Pediatric Care of Ogden has found success with automation in healthcare, automating repetitive tasks while still prioritizing a personalized patient experience. Before Pediatric Care of Ogden… Read On

OhMD Team

How to Ask for Patient Reviews

So you’re asking yourself, how to ask patients for reviews? You’ve come to the right place. The shaping of your medical practice’s online reputation is happening whether you are managing it or not. Your prospective patients make snap judgements about you based on the first things they see when they search the web. Word of… Read On

OhMD Team

Improving the Patient Referral Form

What’s happening with the patient referral form? The number one cause of physician burnout is too many bureaucratic tasks like charting and paperwork[1]‘Death by 1000 Cuts’: Medscape National Physician Burnout & Suicide Report 2021. Despite the fact that many providers, particularly specialists, rely on patient referral forms to keep their business afloat, the outdated referral… Read On

OhMD Team

“TeleHealth Access for Seniors” Nonprofit Spotlight

In March 2020, siblings Hannah and Arjun Verma began the 501(c)(3) nonprofit TeleHealth Access for Seniors whose mission is to improve telehealth accessibility by collecting compatible mobile devices to donate to senior and low-income patients. TeleHealth Access for Seniors had its genesis when the Verma siblings overheard their parents, both medical professionals, discuss the difficulty… Read On

OhMD Team

OhMD vs Video-First Telehealth Companies

In recent months, software companies have been rushing to roll out video conferencing to meet a growing demand for telehealth companies during the COVID-19 pandemic. While it is an invaluable resource, video alone can’t satisfy the needs of a high functioning medical practice. That’s why, according to Press Ganey, an increasing amount of patients across… Read On

OhMD Team

Is the Virtual Waiting Room Here to Stay?

With the spread of COVID-19, medical practices across the US have had to implement new social-distancing procedures, like virtual waiting rooms, to protect the health of their patients and staff. What is a Virtual Waiting Room? A somewhat uncharted territory until the outbreak, the virtual waiting room often takes form as a “parking lot waiting… Read On

OhMD Team

HIPAA Compliant Instant Messaging in Healthcare

The healthcare industry recently surpassed manufacturing and retail to become the largest employer in the United States. This massive increase in healthcare jobs brings thousands of administrative job openings each year. With this influx comes an unprecedented need for efficient communication and secure transactions of patient healthcare records. To maximize efficiency and protect patient privacy,… Read On

OhMD Team

Automated Appointment Reminders Decrease Patient No-Show Rate

Every day, practices lose thousands of dollars due to patient no-shows. Some experts estimate patient no-shows can cost a single physician upwards of  $150,000 annually, not to mention the labor hours spent rescheduling missed appointments. Staff is forced to divert their attention from improving the patient care experience to searching through schedules, calling patients (often… Read On

OhMD Team

The email from an OhMD user

I was at the office late one night last summer when my iPhone buzzed on the desk. *New email* It was from a pediatrician on that I had spoken to a few times in the past. I was expecting a support question or a feature request, but this email was different: Wow. I always believed… Read On

OhMD Team

HIPAA compliant email vs HIPAA compliant texting

Emailing is not the primary form of communication amongst younger generations. As a millennial, it’s fair to say that we are always on our phones. Whether we are using it to text, check Facebook, use Snapchat or Messenger it’s abundantly clear that we use our phones to quickly send messages to our friends and colleagues. Emails still… Read On

OhMD Team

Efficient Doctor-Patient Communication

The single largest budget item for hospitals is labor costs, which can represent as much as 50% or more of the expense budget.  In small practices staff salary and benefits account for up to 30% of overhead expenses.  To get the most out of their largest line item, large and small healthcare organizations alike should… Read On