OhMD Patient Communication Platform
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    The human-in-the-loop patient communication platform

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    Improve patient communication & staff retention

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
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    • AI assistant
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    Meet Nia — your AI assistant for patient calls
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    Physician Practice Text-enabled landline for texting and video Multi-location Practice Centralized texting across facilitiesCall Center Patient texting hub for hospitals & health systemsDeveloper Embed HIPAA-compliant texting into your software
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  • Features
  • The human-in-the-loop patient communication platform

    Simplify

    Improve patient communication & staff retention

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
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Ethan Bechtel

July 16, 2019

HIPAA Compliant Live Chat – Everything You Need To Know

What is a HIPAA compliant live chat? The Health Insurance Portability and Accountability Act of 1996 enforces healthcare providers maintain and transmit patient protected health information (PHI) confidentially at all times. In most cases, a chat system will save all of the sent messages and allow employee from the chat company to read back through… Read On

Ethan Bechtel

July 2, 2019

Secure Clinical Communication in Health Systems

As the methods of communication rapidly evolve, implementing text messaging in your practice grows in importance. Secure clinical communication allows patients and providers to correspond immediately and can largely impact health outcomes by increasing interaction between providers. To administer the best possible care, health providers need convenient access to both protected health information (PHI) and… Read On

Ethan Bechtel

June 14, 2019

Healthcare Messaging Apps – An Overview

There are countless messaging apps available to download right now, but very few are secure enough for medical information. The protected health information (PHI) shared in patient communications requires extra security. As messaging applications become more common, it is crucial to understand the importance of secure conversation with patients through healthcare messaging applications. What to… Read On

Ethan Bechtel

April 23, 2019

CMS Primary Cares – A path forward for primary care

What is CMS Primary Cares? Today, CMS announced a new plan called CMS Primary Cares, which is a plan to reimburse physician practices based on value and outcomes. The goal is to give primary care practices financial incentives to keep patients healthy and out of the emergency department. In rewarding physicians for keeping patients healthy,… Read On

Melanie Rotax

October 12, 2017

Leveraging OhMD’s Secure Text Messaging Platform for Mental Health / Counseling

We know mental and behavioral health professionals text a lot.  Whether you’re a therapist, social worker, psychologist or psychiatrist, chances are you already text with patients and referring providers.  OhMD is a free, secure platform that offers the convenience of texting without the security risk. Texting with patients: In the counseling field, it’s imperative to… Read On

Ethan Bechtel

October 6, 2017

Leveraging OhMD’s Secure Text Messaging Platform for Concierge and Direct Primary Care

The Concierge Medicine and Direct Primary Care (DPC) models are built on the promise of providing the highest level of service to patients.  Many concierge providers give patients their personal cell phone number so that they can be accessible by text 24/7.  With OhMD you can deliver that same level of accessibility to patients without… Read On

Ethan Bechtel

October 5, 2017

OhMD’s Secure Text Messaging Platform for Primary Care

Primary care practices are the hub of a patient’s medical care.  In a primary care practice providers need to provide a high level of patient care while seeing as many patients as possible, and minimize costs.  What if you had a solution that helped drive patient volume and reduced call volume by up to 30%,… Read On

Melanie Rotax

October 4, 2017

Text Messaging for Home Health

Doctors and nurses who work in home health are always on the go, and they need to secure way to stay in touch and manage their schedule. OhMD helps care providers at home health agencies communicate with colleagues, schedulers and patients. Why use OhMD? Use just one secure application to communicate with patients, collaborate on… Read On

Ethan Bechtel

October 3, 2017

HIPAA Compliant Texting in Pediatrics

Like all primary care specialties, pediatric practices require a high level of patient engagement.  Kids get sick, parents get worried, and being accessible in those situations can make a big difference to patients and families.  But there are lots of ways that OhMD can use secure texting to help improve the efficiency of your practice.… Read On

Ethan Bechtel

June 12, 2017

HIPAA compliant email vs HIPAA compliant texting

Emailing is not the primary form of communication amongst younger generations. As a millennial, it’s fair to say that we are always on our phones. Whether we are using it to text, check Facebook, use Snapchat or Messenger it’s abundantly clear that we use our phones to quickly send messages to our friends and colleagues. Emails still… Read On

Melanie Rotax

June 7, 2017

Why OhMD’s co-founder Ethan Bechtel wants to fix healthcare communication

The CEO and co-founder of OhMD, Ethan Bechtel, is no stranger to healthcare and the life of a regular patient. Like many kids, Ethan spent his youth playing soccer, skiing, snowboarding, and pushing the limits.  “When I was young, we would snowboard in backyards on snowboards without bindings” said Bechtel. “They had a rope connected… Read On

OhMD Team

April 7, 2017

Video: OhMD is all about simple communication for healthcare

We’ve made communication simple with a HIPAA compliant texting app that changes the patient experience. Check it out! Read On

OhMD Team

June 12, 2016

The Free Healthcare App Making Waves

OhMD is a new healthcare app revolutionizing communication in healthcare for free. Until now, conversations between physicians and their teams were relegated to slow and inefficient channels. A telephone call often turned into a voicemail, which often turned into a game of phone tag that would ultimately waste valuable time every day. While texting has… Read On

OhMD Team

April 7, 2016

The Value of Secure Texting in Medication Adherence

In February of this year JAMA published a study showing that texting doubles the odds of medication adherence, improving rates by 50-67%. The study showed that almost 75% of adults are non-adherent to their medication orders in one or more ways, costing the healthcare industry $300 billion annually.  Reasons for non-adherence range and include health literacy, disorganization,… Read On
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