Introducing Nia! A voice AI assistant for answering patient calls.
OhMD Patient Communication Platform
  • Features

    The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
    Physician Practice Text-enabled landline for texting and video Multi-location Practice Centralized texting across facilitiesCall Center Patient texting hub for hospitals & health systems
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    API Improving the patient experience, product updates, and moreCase Studies Practices thriving with OhMDEHR Integrations Connecting OhMD to your EHR
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  • Features
  • The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
  • Grow Your Practice
  • Improve Your Bottom Line
  • Streamline Communication
  • Keep Patients Healthy
  • Waiting Room Texting
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  • EHR Integrations
  • Blog
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Devin Mason

April 4, 2025

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

OhMD Team

February 16, 2024

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

OhMD Team

January 31, 2024

Is Dropbox HIPAA Compliant? A Guide

Is Dropbox HIPAA compliant? Learn about data security in healthcare and tips for vetting Dropbox's HIPAA compliance. Read On

OhMD Team

May 4, 2023

Using HIPAA Forms through OhMD

In the world of healthcare, protecting patient privacy and security is of utmost importance. That is where HIPAA forms come into play. HIPAA, or the Health Insurance Portability and Accountability Act, is a federal law that aims to ensure that patient information remains confidential and secure. HIPAA forms provide a framework for achieving such goals.… Read On

OhMD Team

June 14, 2019

Healthcare Messaging Apps – An Overview

There are countless messaging apps available to download right now, but very few are secure enough for medical information. The protected health information (PHI) shared in patient communications requires extra security. As messaging applications become more common, it is crucial to understand the importance of secure conversation with patients through healthcare messaging applications. What to… Read On

OhMD Team

December 26, 2016

The thing about secure email

Disappointment.  Anger.  Frustration.  Betrayal. A wave of emotion rushes over me every time I open my inbox and see a secure email sitting there, staring me in the face. I take a deep breath and try to channel compassion and kindness for whomever sent the dreaded message — I know they were trying to do… Read On

OhMD Team

November 17, 2016

The Risks of SMS Texting in Healthcare

Texting and HIPAA Violations A recent survey indicates that over 73% of physicians use text messages to communicate with their staff or referring providers regarding patient care, and many doctors have also adopted the practice of texting directly with patients.  Often texting is the easiest, quickest form of communication for busy physicians, but SMS texting is… Read On
OhMD HIPAA compliant messaging platform

The modern healthcare communication platform

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