OhMD Team

Phreesia Pricing vs. OhMD: What You Need to Know

When searching for a patient communication platform, it’s natural to compare tools like Phreesia and OhMD, especially when it comes to pricing. But while cost matters, it’s only one part of the equation. This breakdown will help you understand how the two platforms stack up across features, experience, and approach. Comparing Phreesia and OhMD Why… Read On

OhMD Team

Automating Patient Follow‑Ups: Building a Post‑Appointment SMS Workflow

TL;DR – Stop chasing no‑shows and post‑visit tasks manually. With OhMD’s Special Delivery API you can trigger a series of scheduled, consent‑aware texts the moment an appointment ends—collect feedback, push care‑plan reminders, and drive revenue cycle touch‑points automatically. 1. What Counts as a “Patient Follow‑Up”? Goal Typical Timing SMS Example Satisfaction Survey 1 hour after… Read On

Ethan Bechtel

Meet Nia: The AI Assistant Built for Smarter, Human-Centered Healthcare Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On

Olivia Roche

OhMD Named One of Vermont’s Best Places to Work in 2025

We’re proud to share that OhMD has been named one of VermontBiz Magazine’s Best Places to Work in Vermont 2025, earning the #6 spot on this year’s list! This recognition means a lot to us because it reflects something we’ve always believed: when you take care of your people, everything else gets stronger. Our people… Read On

Olivia Roche

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

OhMD Team

Best HIPAA Compliant Form Builder for 2026

If you’re here, you already understand the importance of protecting your patients’ sensitive information. Using a HIPAA compliant form builder is essential for securely collecting, storing, and managing protected health information (PHI), but it can make any practice run more efficiently. With HIPAA compliant online forms, you can enhance the patient experience, improve data accuracy,… Read On

Ethan Bechtel

What’s RCS Chat? Definition & What It’s Used For

RCS Chat Overview A new messaging technology is poised to transform how healthcare professionals connect with their patients – RCS messaging. If you haven’t heard of it, you’re not alone. Most people are still unfamiliar with RCS chat. But that’s about to change. Keep reading to learn more about what RCS text messaging is, how… Read On

Ethan Bechtel

Mastering Patient Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On

Ethan Bechtel

Conversational AI in Healthcare: How It Works (2026)

Conversational AI is on the rise. Understand what is available now, what is on the way, and how to use it to boost patient conversations. Read On

Olivia Roche

Is Zoom HIPAA Compliant?

Is Zoom HIPAA compliant? Diving into the popular video conferencing platform to see if it meets patient communication security requirements. Read On

Olivia Roche

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

Ethan Bechtel

Is Dropbox HIPAA Compliant? A Guide

Is Dropbox HIPAA compliant? Learn about data security in healthcare and tips for vetting Dropbox's HIPAA compliance. Read On

Ethan Bechtel

OhMD Announces Notable Technology Investment in Cloud Resiliency Program

OhMD announces major investment in infrastructure and data management Taking strides forward with an unwavering dedication to our customers. As a leader in the healthcare conversation space, OhMD has always strived to offer robust solutions and peace of mind. We recognize the importance of deploying software on a foundation of reliable technology infrastructure. Our unwavering… Read On

Ethan Bechtel

Phone Tree Software Enhancement To Transform Your Practice

Let patients choose their path - text, voicemail, or wait for user - and improve your patient communication. Read On

Ethan Bechtel

Payment reminder text message solution gives Primary Care Sports Medicine 900% boost in web payments

Primary Care Sports Medicine uses OhMD Broadcast patient reminder text message feature and call volume drop as web payments skyrocket. Read On

Ethan Bechtel

Patient Referral Management Software: Use Cases, Costs & Where to Find It

Patient referral management is a critical aspect of healthcare practices, but it can be daunting. Healthcare providers face numerous issues, on top of an already heavy administrative burden that comes with running a practice. Finding tools that are both easy and effective for your organization is essential– and we’re here to help you make that… Read On

Ethan Bechtel

Ascentist Healthcare Generates over $1.25M in Revenue While Cutting Surgery Wait Times by 96% Leveraging OhMD’s Autopilot

CASE STUDY – Ascentist Healthcare uses OhMD’s Autopilot and two-way texting to establish a program that streamlines the process of scheduling ear tube surgery for children. CHALLENGES SOLUTIONS RESULTS *Based on data from the Care Calculator by Sidecar Health **Comparing Jan-Aug 2023 to the same time period in 2024 Ascentist’s OhMD Story In July 2021,… Read On

Ethan Bechtel

Optimizing Patient Communication: The Key to Efficient Referral Workflows

An efficient patient referral workflow is possible. Leveraging automation for both referring providers and patients, see how you can make it a reality. Read On

Ethan Bechtel

Effective Strategies for Reducing Patient No-Shows

The issue of patient appointment no-shows is a widespread concern for many healthcare providers. It disrupts the flow of the day, impacts productivity, and may result in financial losses. If you’re looking for strategies for reducing patient no-shows, this article has got you covered. How Do You Address a No-Show Patient? Handling a patient who… Read On

Ethan Bechtel

Time-Saving Text Templates for Busy Healthcare Professionals

Texting patients will save you time and make your practice run more efficiency. These are some text templates to help propel your practice. Read On