OhMD Patient Communication Platform
  • Features

    The hero-in-the-loop patient communication software

    Simplify

    Reduce call volume & improve staff retention

    • Two-way SMS & secure texting
    • Call-to-text
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    Automate

    AI to answer patient calls & eliminate hold time

    • AI for answering patient calls
    • Broadcast messaging
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    Scale patient call automation & improve your bottom line

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    Meet Nia — your AI assistant for patient calls
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    Physician Practice Reduce call volume with AI and textingMulti-location Practice Automate patient communicationCall Center Improve operational costs for patient callsDeveloper Embed HIPAA-compliant texting into your software
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  • Features
  • The hero-in-the-loop patient communication software

    Simplify

    Reduce call volume & improve staff retention

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Voicemail transcription
    • Forms

    Automate

    AI to answer patient calls & eliminate hold time

    • AI for answering patient calls
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale patient call automation & improve your bottom line

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
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Ethan Bechtel

June 7, 2023

How to Improve HCAHPS scores with OhMD

Over 4,355 hospitals use the The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to assess care and patient satisfaction. It is a widely used survey that defines a patient’s experience within hospitals across the country. Patient experience and satisfaction is a must. That’s why hospitals across the U.S. look for strategies to… Read On

Melanie Rotax

May 12, 2020

Telehealth Reimbursement for Therapists

On April 30, 2020, the Center for Medicare & Medicaid (CMS) announced they will extend telehealth reimbursement to include therapist providers. This update is long-awaited by therapy practices nationwide who have struggled to stay in touch with clients due to COVID-19. Telehealth Reimbursement Changes The announcement covers a series of new directives to connect all… Read On
OhMD HIPAA compliant messaging platform

The hero-in-the-loop patient communication software

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