For sleep disorder specialists, one of the biggest challenges is staying connected to your patients to ensure top-notch treatment. OhMD provides you the tools to stay in touch with patients, staff, and referring physicians.
Since sleep treatment centers are generally referral-driven, sleep disorder specialists need an effective and secure way to communicate with new patients’ general practitioners. It takes less than a minute for a provider to sign up for the OhMD app, and allows you an ease of communication with external providers you’ve likely never experienced before. If you have questions for a referred patient’s GP, you can send them a colleague chat in OhMD to ensure your messages are secure.You can also send image and PDF files, including x-rays. Plus, you can use this same colleague chat function to streamline communication with your own team with direct and group chats.
OhMD can also help sleep specialists to increase patient acquisition and streamline the patient onboarding process. We start by improving your online visibility and contactability. With our live web chat tool, prospective or referred patients can contact the office without having to call. They write into the chat from your website and the messages come straight into the OhMD platform for your staff to respond to efficiently. In just a couple minutes, you can get multiple new patient consultations on the calendar. Using OhMD live web chat can increase new patient acquisition from your website by 65%.
Since so much of the data you need to assess and treat sleep disorders happens after office hours, many sleep disorder specialists use remote patient monitoring tools to track patient sleep. A common example is using CPAP machines to track sleep and improve sleep patterns. OhMD two-way patient texting combined with video visits helps you stay in touch with your patients to track their sleep progress and patterns.
Your sleep disorder center can also use OhMD’s broadcast tool to send informational messages on treatment methods in bulk to your patients. This saves your staff time and reaches a wide audience of patients simultaneously. Check out our article on healthcare marketing via text to learn how to reach more patients with new treatments and educational info.
To learn more about implementing OhMD as your patient communication platform, schedule a demo with an expert today!