Devin Mason

Call Abandonment Rate Cut 63% at Coastline Ortho with OhMD

See how Coastline Orthopaedic Associates reduced call abandonment rate by over 60% with OhMD Call-to-Text call deflection and automation. Read On

Devin Mason

Assort Health vs OhMD: Pricing, Outcomes, and Patient Experience

OhMD vs Assort Health: pricing, reviews, and results. Why providers pick OhMD’s human in the loop AI over voice-only automation. Read On

Ashley Allen, NP, MBA

7 Top Patient Engagement Strategies to Improve Care & Outcomes

For years, healthcare teams have worked to help patients stay involved in their care, but the stakes feel higher now. Patients have more ways than ever to share feedback, compare providers, and choose where they go for treatment. A woman managing breast cancer might expect personalized education materials in her native language. A father with… Read On

Ashley Allen, NP, MBA

Digital Patient Engagement in Healthcare: Best Practices and Benefits

Key Takeaways: Digital Patient Engagement Digital patient engagement has become a crucial part of modern healthcare, offering new ways for patients and providers to stay connected beyond the traditional clinic visit. From secure messaging to mobile apps that help manage chronic conditions, digital tools make it easier for people to take part in their care… Read On

Ashley Allen, NP, MBA

AI and Patient Engagement: What Healthcare Leaders Need to Know

Key Takeaways: AI and Patient Engagement Artificial intelligence (AI) is quickly becoming part of everyday healthcare, transforming how organizations keep patients connected, informed, and engaged. From automated reminders to chatbots answering questions at midnight, AI is helping clinics and health systems support patients in ways that used to require large teams of staff working around… Read On

Ashley Allen, NP, MBA

What is Patient Engagement? Definition, Examples & How to Increase It

Key Takeaways: Patient Engagement Patient engagement is more than just getting patients to show up for appointments, it’s about creating an active partnership between patients and their healthcare providers that spans the continuum of their active health management plan. Patient engagement manifests in small but critical ways, from reading after-visit summaries to texting a provider… Read On

Maya Purcell

What Your Google Rating Really Says About Your Practice

90% of patients read reviews before choosing a healthcare provider. Your online reputation isn’t just marketing fluff, it’s important operational insight hiding in plain sight. When a patient leaves a review, they’re giving you more than a rating. They’re giving you a window into their experience: the good, the bad, and everything in between. These… Read On

OhMD Team

Luma Health Pricing vs. OhMD: What You Need to Know

Luma Health and OhMD are two major players in the patient communication space. But when it comes to pricing and product fit, they take very different approaches. If you’re comparing the two, this breakdown will help you understand which platform may better align with your practice’s needs and your budget. Comparing Luma Health’s Pricing and… Read On

OhMD Team

Artera Pricing vs. OhMD: What’s the Difference?

If you’re comparing Artera with OhMD, you’re probably trying to improve how your organization communicates with patients and wondering how pricing and features stack up. While both platforms offer modern communication tools, their approach, target users, and pricing structures differ significantly. Here’s what you need to know. Comparing Artera’s Pricing and Features vs. OhMD Why… Read On

OhMD Team

Solutionreach Pricing vs. OhMD: What’s the Difference?

When searching for a patient communication platform, it’s natural to compare tools like Solutionreach and OhMD, especially when it comes to pricing. But while cost matters, it’s only one part of the equation. This breakdown will help you understand how the two platforms stack up across features, experience, and approach. Comparing Solutionreach Pricing and Features… Read On

OhMD Team

What’s New in OhMD: July Edition

It’s July and we’re releasing some super product features that will make your team feel like they’ve gained superpowers. Here’s what’s new this month: Private Colleague Notes For your eyes only! You can now leave a quick private note for a colleague right inline the patient conversation. Use it for: Example: “Patient mentioned switching insurance… Read On

OhMD Team

Phreesia Pricing vs. OhMD: What You Need to Know

When searching for a patient communication platform, it’s natural to compare tools like Phreesia and OhMD, especially when it comes to pricing. But while cost matters, it’s only one part of the equation. This breakdown will help you understand how the two platforms stack up across features, experience, and approach. Comparing Phreesia and OhMD Why… Read On

OhMD Team

Automating Patient Follow‑Ups: Building a Post‑Appointment SMS Workflow

TL;DR – Stop chasing no‑shows and post‑visit tasks manually. With OhMD’s Special Delivery API you can trigger a series of scheduled, consent‑aware texts the moment an appointment ends—collect feedback, push care‑plan reminders, and drive revenue cycle touch‑points automatically. 1. What Counts as a “Patient Follow‑Up”? Goal Typical Timing SMS Example Satisfaction Survey 1 hour after… Read On

Ethan Bechtel

Meet Nia: The AI Assistant Built for Smarter, Human-Centered Healthcare Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On

Olivia Roche

OhMD Named One of Vermont’s Best Places to Work in 2025

We’re proud to share that OhMD has been named one of VermontBiz Magazine’s Best Places to Work in Vermont 2025, earning the #6 spot on this year’s list! This recognition means a lot to us because it reflects something we’ve always believed: when you take care of your people, everything else gets stronger. Our people… Read On

Olivia Roche

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

OhMD Team

Top 10 Patient Intake Software Solutions for 2025

The bar is low for managing patient intake efficiently, so the right software can make all the difference. As difficult as it might be to replace the clipboard and paper, you know the importance of streamlining administrative tasks so your physicians can focus on patient care. That’s why finding the best patient intake software is… Read On

OhMD Team

Best HIPAA Compliant Form Builder for 2024

If you’re here, you already understand the importance of protecting your patients’ sensitive information. Using a HIPAA compliant form builder is essential for securely collecting, storing, and managing protected health information (PHI), but it can make any practice run more efficiently. With HIPAA compliant online forms, you can enhance the patient experience, improve data accuracy,… Read On

Ethan Bechtel

What’s RCS Chat? Definition & What It’s Used For

RCS Chat Overview A new messaging technology is poised to transform how healthcare professionals connect with their patients – RCS messaging. If you haven’t heard of it, you’re not alone. Most people are still unfamiliar with RCS chat. But that’s about to change. Keep reading to learn more about what RCS text messaging is, how… Read On

Ethan Bechtel

Mastering Patient Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On