Maya Purcell

What Your Google Rating Really Says About Your Practice

90% of patients read reviews before choosing a healthcare provider. Your online reputation isn’t just marketing fluff, it’s important operational insight hiding in plain sight. When a patient leaves a review, they’re giving you more than a rating. They’re giving you a window into their experience: the good, the bad, and everything in between. These… Read On

allyson

Luma Health Pricing vs. OhMD: What You Need to Know

Luma Health and OhMD are two major players in the patient communication space. But when it comes to pricing and product fit, they take very different approaches. If you’re comparing the two, this breakdown will help you understand which platform may better align with your practice’s needs and your budget. Comparing Luma Health’s Pricing and… Read On

OhMD Team

Artera Pricing vs. OhMD: What’s the Difference?

If you’re comparing Artera with OhMD, you’re probably trying to improve how your organization communicates with patients and wondering how pricing and features stack up. While both platforms offer modern communication tools, their approach, target users, and pricing structures differ significantly. Here’s what you need to know. Comparing Artera’s Pricing and Features vs. OhMD Why… Read On

OhMD Team

Solutionreach Pricing vs. OhMD: What’s the Difference?

When searching for a patient communication platform, it’s natural to compare tools like Solutionreach and OhMD, especially when it comes to pricing. But while cost matters, it’s only one part of the equation. This breakdown will help you understand how the two platforms stack up across features, experience, and approach. Comparing Solutionreach Pricing and Features… Read On

OhMD Team

What’s New in OhMD: July Edition

It’s July and we’re releasing some super product features that will make your team feel like they’ve gained superpowers. Here’s what’s new this month: Private Colleague Notes For your eyes only! You can now leave a quick private note for a colleague right inline the patient conversation. Use it for: Example: “Patient mentioned switching insurance… Read On

OhMD Team

Phreesia Pricing vs. OhMD: What You Need to Know

When searching for a patient communication platform, it’s natural to compare tools like Phreesia and OhMD, especially when it comes to pricing. But while cost matters, it’s only one part of the equation. This breakdown will help you understand how the two platforms stack up across features, experience, and approach. Comparing Phreesia and OhMD Why… Read On

OhMD Team

Automating Patient Follow‑Ups: Building a Post‑Appointment SMS Workflow

TL;DR – Stop chasing no‑shows and post‑visit tasks manually. With OhMD’s Special Delivery API you can trigger a series of scheduled, consent‑aware texts the moment an appointment ends—collect feedback, push care‑plan reminders, and drive revenue cycle touch‑points automatically. 1. What Counts as a “Patient Follow‑Up”? Goal Typical Timing SMS Example Satisfaction Survey 1 hour after… Read On

Ethan Bechtel

Meet Nia: The AI Assistant Built for Smarter, Human-Centered Healthcare Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On

Olivia Roche

OhMD Named One of Vermont’s Best Places to Work in 2025

We’re proud to share that OhMD has been named one of VermontBiz Magazine’s Best Places to Work in Vermont 2025, earning the #6 spot on this year’s list! This recognition means a lot to us because it reflects something we’ve always believed: when you take care of your people, everything else gets stronger. Our people… Read On

Olivia Roche

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

OhMD Team

Top 10 Patient Intake Software Solutions for 2025

The bar is low for managing patient intake efficiently, so the right software can make all the difference. As difficult as it might be to replace the clipboard and paper, you know the importance of streamlining administrative tasks so your physicians can focus on patient care. That’s why finding the best patient intake software is… Read On

OhMD Team

Best HIPAA Compliant Form Builder for 2024

If you’re here, you already understand the importance of protecting your patients’ sensitive information. Using a HIPAA compliant form builder is essential for securely collecting, storing, and managing protected health information (PHI), but it can make any practice run more efficiently. With HIPAA compliant online forms, you can enhance the patient experience, improve data accuracy,… Read On

Ethan Bechtel

What’s RCS Chat? Definition & What It’s Used For

Key Takeaways: RCS Chat There’s no question that communication plays a vital role in improving patient experiences. And a new messaging technology is poised to transform how healthcare professionals connect with their patients—RCS messaging. If you haven’t heard of it, you’re not alone. Most people are still unfamiliar with RCS chat. But that’s about to… Read On

Ethan Bechtel

Mastering Patient Communication

Communication with patients is a cornerstone of healthcare - discover the tools that can help you start the conversation. Read On

Ethan Bechtel

Unleashing the Potential of Conversational AI in Healthcare

Conversational AI is on the rise. Understand what is available now, what is on the way, and how to use it to boost patient conversations. Read On

Olivia Roche

Is Zoom HIPAA Compliant?

Is Zoom HIPAA compliant? Diving into the popular video conferencing platform to see if it meets patient communication security requirements. Read On

Olivia Roche

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

Ethan Bechtel

Is Dropbox HIPAA Compliant? A Guide

Is Dropbox HIPAA compliant? Learn about data security in healthcare and tips for vetting Dropbox's HIPAA compliance. Read On

Ethan Bechtel

OhMD Announces Notable Technology Investment in Cloud Resiliency Program

OhMD announces major investment in infrastructure and data management Taking strides forward with an unwavering dedication to our customers. As a leader in the healthcare conversation space, OhMD has always strived to offer robust solutions and peace of mind. We recognize the importance of deploying software on a foundation of reliable technology infrastructure. Our unwavering… Read On

Ethan Bechtel

Phone Tree Software Enhancement To Transform Your Practice

Let patients choose their path - text, voicemail, or wait for user - and improve your patient communication. Read On