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G2 Names OhMD a 2026 Best Healthcare Software Award Winner

Kate Slomkowski

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Kate Slomkowski

5 Ways a Great Patient Experience Drives Clinic Growth

Medical practices are receiving more patient calls and messages than ever, yet staffing has not kept pace. This article explains what healthcare AI agents are, which workflows they should handle, and how they reduce call volume and manual intake work while keeping clinical teams in control. Read On

Kate Slomkowski

5 Medical Answering Service Alternatives That Actually Improve Patient Communication

Medical practices are receiving more patient calls and messages than ever, yet staffing has not kept pace. This article explains what healthcare AI agents are, which workflows they should handle, and how they reduce call volume and manual intake work while keeping clinical teams in control. Read On

Kate Slomkowski

Can AI Be Empathetic? The Real Role of Automation in Patient Communication

Medical practices are receiving more patient calls and messages than ever, yet staffing has not kept pace. This article explains what healthcare AI agents are, which workflows they should handle, and how they reduce call volume and manual intake work while keeping clinical teams in control. Read On

Kate Slomkowski

Starbucks Medicine, Part 2: How the patient experience has changed in 2026

What healthcare can still learn from Starbucks. A 2026 update on patient experience, why access has become the front door to care, and how modern communication tools are changing how patients interact with practices. Read On
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