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What’s New in OhMD: August Edition

Kate Slomkowski

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Kate Slomkowski

OhMD heads to athenahealth Thrive 2025

Most patients making calls are trying to accomplish simple things. Scheduling, refills, directions, reminders. Teams end up spending hours each day answering the same questions. All while hold times grow, staff burns out, and the cost of missed calls adds up. Meet Nia, OhMD’s AI agent for voice and text and the cure for hold… Read On

Kate Slomkowski

Free up more time for patient care with OhMD Smart Assignments

Healthcare practices are flooded with patient messages every day. The challenge isn’t just the volume, it’s figuring out who should respond. From prescription refill requests to scheduling and billing, messages can get stuck in the wrong inbox, costing staff valuable time. That’s why we built OhMD Smart Assignments, powered by our AI agent, Nia. This… Read On

Devin Mason

Call Abandonment Rate Cut 63% at Coastline Ortho with OhMD

See how Coastline Orthopaedic Associates reduced call abandonment rate by over 60% with OhMD Call-to-Text call deflection and automation. Read On

Kate Slomkowski

Building the Future of Healthcare Communication with Twilio

At OhMD, our mission is simple: make connecting with your doctor as easy as possible. No phone trees. No portals. No endless hold music. Just fast, secure, human-centered communication. That’s why we’re excited to share two highlights in our work with Twilio: a Twilio Partner Spotlight and recognition from Twilio’s CEO Khozema Shipchandler during a… Read On
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