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If you’re comparing Artera with OhMD, you’re probably trying to improve how your organization communicates with patients and wondering how pricing and features stack up. While both platforms offer modern communication tools, their approach, target users, and pricing structures differ significantly. Here’s what you need to know.
Comparing Artera’s Pricing and Features vs. OhMD
Why Artera Pricing Isn’t Public and What That Means
Artera doesn’t publish pricing because its offerings are highly customized. With multiple standalone and bundled products like Harmony, Virtual Agents, and Patient Access, pricing is usually tailored for enterprise-level health systems. These solutions often involve complex integrations, longer onboarding timelines, and higher total costs of ownership.
OhMD takes a different approach. Pricing starts at $250/month, includes all core features, and can be explored with a free trial. This simplicity makes OhMD accessible to smaller organizations that want to improve communication without a six-month implementation.
What Artera and OhMD Have in Common
Both platforms offer:
- HIPAA-compliant communication
- Workflow automation tools
- Appointment reminders
- Patient intake and scheduling
- EHR and PM integrations
- Reporting and analytics
But the experience of using these tools varies.
Artera is designed to orchestrate communications across large systems. Its solutions are comprehensive and often AI-driven: think autonomous agents, smart inboxes, and multi-step workflows managed at the enterprise level.
OhMD, on the other hand, was built for fast, human-centered communication. It empowers smaller teams to reduce friction with tools like text-based intake and automated responses that still feel personal. No logins, no portals—just a simple, secure way to connect with patients.
The OhMD Approach: Text-First, Patient-Centered
OhMD centers everything around two-way texting. It’s built to reduce the number of calls your team handles and make it easier for patients to reach you — even without logging into a portal. With OhMD, patients can schedule, check in, ask questions, and get reminders, all through secure messaging.
Features like Autopilot let you automate common questions and workflows, then hand off to a staff member when needed. This hybrid model saves time without sacrificing the personal touch.
Texting vs. Phone Calls: What the Data Says
- 98% of text messages are opened (Entrepreneur)
- 85% of people want to reply to texts from businesses (Twilio)
- 80% of Americans do not answer unknown calls (Pew Research)
- 9 out of 10 people prefer messaging for business communication (Twilio)
These numbers show a clear shift toward messaging over phone calls. OhMD is built around this behavior. Instead of making texting a secondary option, it’s the default. That means fewer missed connections and faster resolutions for your patients and staff.
Final Thoughts: Artera vs. OhMD
Artera is a high-powered platform built for large systems that want to automate communication across departments and care journeys. Its flexibility and feature set are best suited for organizations with complex infrastructure and a need for enterprise-grade orchestration.
OhMD, in contrast, is a lean, fast-to-launch platform focused on improving patient communication through simple, secure texting and automation. It delivers strong results without requiring a big IT lift, making it a smart choice for smaller teams or independent practices.
Disclaimer
The information provided on this comparative pricing page is intended for informational purposes only. All data regarding our competitors’ products and services, including pricing and features, has been obtained from publicly available sources and is accurate to the best of our knowledge as of the date of publication. We make no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of this information.
Comparative statements are based on our analysis and are not endorsed or verified by our competitors. Prices and features may vary based on specific circumstances, regions, and time of purchase. Please verify all information directly with the respective companies before making any purchasing decisions.
This page is not intended to mislead or disparage any competitor’s products or services. If you believe any information is incorrect or misleading, please contact us at web@ohmd.com, and we will review and update the information as necessary.
