Answer patient calls 24/7 with Nia
Patient calls never stop. Rising call volume means more interruptions, longer hold times, patient dissatisfaction, and more strain on your team. And as hold times climb, so does your patient call-abandonment rate, creating frustration on both sides of the line.
Meet Nia, your AI phone assistant. Nia steps in to answer the routine calls that drain your team’s time and energy, while looping in humans whenever conversations need a personal touch.
Schedule a quick conversation with our team to see how Nia can fit into your workflow.
Which AI agents can we build for you?
What are practices saying?
“Automating scheduling is helpful, but automating clinical communication is transformational. OhMD and Nia are solving the complex, high-volume medication and triage workflows that actually bog down our practice. That’s where the real impact is, and we feel it every day.”
Kim Eickhorst, M.D. Dermatology Associates of Western Connecticut
What you’ll see with Nia
Talk to one of our workflow specialists to learn how Nia can improve operational efficiency for patient phone calls.
- Watch Nia handle a refill call end to end
- Review real reports that show how much time Nia is saving your staff
- Map Nia to your current phone tree so patients reach the right place the first time
📞 Explore your phone call workflows
Get a quick, practical review of your top call drivers and where Nia can take work off your team.
Book time with an AI Consultant.