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Ethan Bechtel

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OhMD Team

Automating Patient Follow‑Ups: Building a Post‑Appointment SMS Workflow

TL;DR – Stop chasing no‑shows and post‑visit tasks manually. With OhMD’s Special Delivery API you can trigger a series of scheduled, consent‑aware texts the moment an appointment ends—collect feedback, push care‑plan reminders, and drive revenue cycle touch‑points automatically. 1. What Counts as a “Patient Follow‑Up”? Goal Typical Timing SMS Example Satisfaction Survey 1 hour after… Read On

Ethan Bechtel

OhMD Named One of Vermont’s Best Places to Work in 2025

We’re proud to share that OhMD has been named one of VermontBiz Magazine’s Best Places to Work in Vermont 2025, earning the #6 spot on this year’s list! This recognition means a lot to us because it reflects something we’ve always believed: when you take care of your people, everything else gets stronger. Our people… Read On

Ethan Bechtel

OhMD’s Most Powerful Update Ever

Managing patient conversations has never been easier. You have been asking for more flexible teams, easier conversation routing, and better visibility across all patient conversations. We heard you loud and clear! We are ecstatic to announce the most substantial update in OhMD history – loaded with your most requested features and enhancements. Here are just… Read On

Ethan Bechtel

Webinar Replay: 3 Proven Strategies to Improve the Patient Experience & Reduce Call Volume

Is improving patient experience one of your practice’s new years resolutions? You aren’t alone. Many practices are experiencing the difficulty of providing top notch care, while juggling time-consuming manual processes and keeping up with never ending phone calls.  Greg Tavolacci, Head of Growth at OhMD, took a deep dive into what the nation’s leading practices… Read On
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