Introducing Nia! A voice AI assistant for answering patient calls.
OhMD Patient Communication Platform
  • Features

    The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
    Physician Practice Text-enabled landline for texting and video Multi-location Practice Centralized texting across facilitiesCall Center Patient texting hub for hospitals & health systems
  • Pricing
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    API Improving the patient experience, product updates, and moreCase Studies Practices thriving with OhMDEHR Integrations Connecting OhMD to your EHR
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  • Features
  • The human-in-the-loop patient communication platform

    Simplify

    Streamline patient communication & engagement

    • Two-way SMS & secure texting
    • Call-to-text
    • Web chat
    • Forms

    Automate

    Automate workflows & improve care coordination

    • AI assistant
    • Broadcast messaging
    • Automation & Smart Assignments
    • Conversation management
    • EHR integration

    Scale

    Scale operations & unlock enterprise capabilities

    • Campaigns
    • Custom reporting
    • Dedicated support
    • Multi-tenant, SSO
    • API

    View all features

    Meet Nia — your AI assistant for patient calls
  • Use Cases
  • Grow Your Practice
  • Improve Your Bottom Line
  • Streamline Communication
  • Keep Patients Healthy
  • Waiting Room Texting
  • Resources
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  • Case Studies
  • EHR Integrations
  • Blog
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  • Careers
  • FAQs
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OhMD Team

March 22, 2024

Is Zoom HIPAA Compliant?

Is Zoom HIPAA compliant? Diving into the popular video conferencing platform to see if it meets patient communication security requirements. Read On

OhMD Team

February 16, 2024

Texting patient information is allowed when colleagues chat

CMS announcement: Texting patient information is allowed when care team members communicate with each other and for clinical patient orders. Learn more. Read On

OhMD Team

January 31, 2024

Is Dropbox HIPAA Compliant? A Guide

Is Dropbox HIPAA compliant? Learn about data security in healthcare and tips for vetting Dropbox's HIPAA compliance. Read On

OhMD Team

May 10, 2023

The impact of mobile technology in healthcare communication

Mobile technology in healthcare is revolutionizing communication. Secure, mobile-first patient conversations are better with OhMD! Read On

OhMD Team

April 14, 2022

A Zipwhip Alternative for Healthcare

Zipwhip alternatives specifically built for HIPAA compliant healthcare communication are hard to find. Need a replacement for Zipwhip soon? We’re here for you. Landline texting; the ability for physicians and care teams to send outgoing and receive incoming text messages on their existing landline phone number, has become a critical tool in modern patient communication.… Read On

OhMD Team

January 22, 2021

Improving the Patient Referral Form

What’s happening with the patient referral form? The number one cause of physician burnout is too many bureaucratic tasks like charting and paperwork[1]‘Death by 1000 Cuts’: Medscape National Physician Burnout & Suicide Report 2021. Despite the fact that many providers, particularly specialists, rely on patient referral forms to keep their business afloat, the outdated referral… Read On

OhMD Team

May 11, 2020

Is the Virtual Waiting Room Here to Stay?

With the spread of COVID-19, medical practices across the US have had to implement new social-distancing procedures, like virtual waiting rooms, to protect the health of their patients and staff. What is a Virtual Waiting Room? A somewhat uncharted territory until the outbreak, the virtual waiting room often takes form as a “parking lot waiting… Read On

OhMD Team

May 8, 2020

Zoom vs OhMD Telehealth

The use of telehealth services has skyrocketed since the beginning of the COVID-19 pandemic. Accordingly, the Department of Health and Human Services (HHS) announced the loosening of enforcement of specific HIPAA fines for remote telehealth services. As providers continue to search for the best software to offer their services remotely, many wonder about Zoom and… Read On

OhMD Team

July 24, 2019

Is Email HIPAA Compliant – FAQs For Providers

Contrary to popular belief, standard email is not secure enough for healthcare information, nor is it the most efficient tool for healthcare communication. Implementing HIPAA compliant email requires significant additional work for your practice and is not the most effective way to communicate with patients. Let’s take a look at some background before we dive… Read On

OhMD Team

June 14, 2019

Healthcare Messaging Apps – An Overview

There are countless messaging apps available to download right now, but very few are secure enough for medical information. The protected health information (PHI) shared in patient communications requires extra security. As messaging applications become more common, it is crucial to understand the importance of secure conversation with patients through healthcare messaging applications. What to… Read On

OhMD Team

February 28, 2017

HIPAA Compliant Email

The HIPAA history Why is HIPAA compliant email even a thing? HIPAA. It comes up in healthcare in literally every other conversation. We all triple check to make sure we didn’t spell it wrong in our outgoing emails. If someone were to notice, we would immediately lose credibility points among peers. On the other side, it’s not… Read On
OhMD HIPAA compliant messaging platform

The modern healthcare communication platform

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