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Patient Communication Software
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Two-Way SMS Texting
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Waiting Room Texting
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OhMD Team
June 7, 2023
How to Improve HCAHPS scores with OhMD
Over 4,355 hospitals use the The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to assess care and patient satisfaction. It is a widely used survey that defines a patient’s experience within hospitals across the country. Patient experience and satisfaction is a must. That’s why hospitals across the U.S. look for strategies to…
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OhMD Team
May 3, 2023
Why text appointment reminders are an essential tool for healthcare providers
Text appointment reminders can be a valuable tool for businesses of all sizes. By creating a system where customers know their scheduled appointments, they are less likely to miss them or have to wait long periods of time. Additionally, text appointment reminders can help reduce the number of phone calls that need to be made…
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OhMD Team
November 6, 2020
COVID-19: CMS Telehealth Coding Changes We Should Know
From our partners at Svast: As we are all aware, the Centers for Medicare and medicaid Services (CMS) has continued to release telehealth coding changes that impact billing in reponse to care providers’ concerns amidst the novel coronavirus pandemic. Here are the most recent changes that impact billing, which went into effect on May 1,…
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OhMD Team
May 12, 2020
Telehealth Reimbursement for Therapists
On April 30, 2020, the Center for Medicare & Medicaid (CMS) announced they will extend telehealth reimbursement to include therapist providers. This update is long-awaited by therapy practices nationwide who have struggled to stay in touch with clients due to COVID-19. Telehealth Reimbursement Changes The announcement covers a series of new directives to connect all…
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OhMD Team
April 23, 2019
Primary Care First and Patient Communication
What is Primary Care First? As a part of the CMS Primary Cares plan, Primary Care First is the newly proposed value-based reimbursement program for physician practices. The goal for this plan is simple: reimburse physicians for delivering care that keeps patients healthy and out of the hospital. It prioritizes the importance of the doctor-patient…
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OhMD Team
July 25, 2018
The CMS RPM Reimbursement Rule – Getting paid to text patients
Why texting for RPM reimbursement? Physicians rarely text patients. If you ask a physician why they don’t use texting for patient care, they will respond in one of the following ways: “My patient portal has messaging but nobody uses it.” “Why would I want patients texting me at all hours of the night?” “Nobody pays…
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